TICKET EXCHANGE

Are you a General Admission Season Ticket Holder and can't get to a home game? Don’t let your seat go empty

Ticket Exchange

Help us to reduce the number of empty seats on match day!

Are you a General Admission Season Ticket Holder and can't get to a home game? Don’t let your seat go empty, return your seat for resale via the Ticket Exchange and receive *100% of the cost of your ticket back.

The LUFC Ticket exchange will allow all General Admission Season Ticket Holders the opportunity to sell their seats back to the club, on a match-by-match basis, if they are unable to attend any home league games.

Not only will this dramatically increase the number of tickets available to Members, it will also ensure that the stadium will be as full as possible for each home fixture, but you will also receive *100% of the cost of your ticket back in exchange.

Please note, the option to resell your seat back to the club will only be made available once all General Admission tickets have been sold.

Each time the club are able to resell a Season Ticket Holders seat, the Season Ticket Holder will receive an online ticketing credit and this will be on a pro rata basis against the value of their Season Ticket price. The credit will automatically be added into your ticketing account once the game has been played and credit can be built up across the season and redeemed against your Season Ticket for the following campaign.

Once your seat has been resold for a match, the Season Ticket Holder will receive a confirmation email advising that their seat has been successfully sold along with the value of their ticket for that fixture.

If you have any queries regarding the Leeds United ticket exchange, please contact the Ticket Office on 0371 334 1992. 

*For Premier League home games, season ticket holders will receive the value of their season ticket divided by 19 games.

   

FREQUENTLY ASKED QUESTIONS

Once all general admission tickets have been sold (approximately 3 weeks prior to the game), season ticket holders will be able to return their seat following the instructions below.

1) Log in to your online ticketing account https://www.lufc.talent-sport.co.uk/PagesPublic/Login/Login.aspx

2) Select My Account and click on Ticket Exchange

3) Select the game that you are unable to attend and click continue

4) From the drop down list, select the reason you are unable to attend and select continue

5) Your seat has now been released for resale and your seasoncard has been deactivated for this game, it’s as easy as that.

6) You will receive a confirmation email

If your seat is successfully re-sold, your seasoncard will be deactivated for that match only.

There is no limit on how many times you use this service during the season

Yes, you can return your seat, right up until the turnstiles open 90 minutes prior to kick off. So, even if you can't make it to the match at short notice, you may still have the opportunity to receive credits against the cost of your Season Ticket.

No, you can only release your own season ticket seat for resale. Each individual season ticket holder will need to log into their own account to access the Ticket Exchange. 

If you have put your seat up for resale but your circumstances have changed and you are now able to attend the game, if your seat has not been re-sold you can rebook your season ticket seat by following the steps below. 

1) Log in to your online ticketing account https://www.lufc.talent-sport.co.uk/PagesPublic/Login/Login.aspx

2) Select My Account and click on Ticket Exchange

3) If the status of your season ticket seat is “RETURNED” you can rebook your seat by ticking the box next to the relevant game and select continue.

4) From the drop down list please select the reason you are re-booking your seat, then select continue.

5) Your seat has now been re-booked and your seasoncard re-activated.

6) You will receive a confirmation email

If you log in here https://www.lufc.talent-sport.co.uk/PagesPublic/Login/Login.aspx
select My Account and Ticket Exchange, the status of your seat will be “RE-SOLD”. As soon as your seat has been resold, you will receive a confirmation email.

Yes, all general admission season ticket holders can access the Ticket Exchange. Please note, if a disabled supporter puts their seat up for resale and they have a personal assistant season ticket, they will be automatically returned as a pair.

If your seat is resold, you will receive a ticketing credit and this will be on a pro rata basis against the value of your Season Ticket price. The credit will automatically be added into your ticketing account once the game has been played. It is the value of your season ticket divided by 19 games. To view your online credits, log in to your online ticketing account, select “My Account” and “On Account”.

Your ticketing credit can be built up across the season and redeemed against your Season Ticket for the following campaign.

If your seat is not sold then you will not receive a ticketing credit. You can check the status of your seat in your online ticketing account. If the status of your seat is ‘RETURNED’ you do have the option to rebook your seat.

No. The Ticket Exchange scheme is current only available to general admission season ticket holders.

Ticket Exchange Terms & Conditions

1) This scheme is only available to current general admission season ticket holders.

2) If you are unable to attend a home league game you can put your season ticket seat up for sale by logging into your online ticketing account, select My Account and Ticket Exchange. We do not guarantee that your seat will be re-sold.

3) A season ticket holder can only put their own season ticket seat up for re-sale.

4) Once you have submitted your seat for re-sale, you can check the status of your seat in your online ticketing account. If the status of the seat is ‘RETURNED’ you have the option to rebook your seat. If your seat has been resold, you will not be able to attend that match and your seasoncard will be deactivated for that match only. You will receive an email confirmation that the seat has been sold. 

5) Each time the club are able to resell a Season Ticket Holders seat, the Season Ticket Holder will receive an online ticketing credit and this will be on a pro rata basis against the value of their Season Ticket price. The credit will automatically be added into their online ticketing account once the game has been played. For Premier League home games, season ticket holders will receive the value of their season ticket divided by 19 games.

6) Leeds United Football Club will hold the credit of any seat you sell via the Ticket Exchange in your Season Ticket Holder's online ticketing account until the end of the relevant season. These credits can only be redeemed against your Season Ticket for the following campaign.

7) In the event that a disabled season ticket holder puts their seat up for re-sale via Ticket Exchange, their personal assistant’s season ticket seat will automatically be released for re-sale at the same time. 

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