careers

The latest vacancies at Elland Road...

Careers

Job Title: Part-Time Telesales

Location: Elland Road

Job Type: Part-Time

Leeds United are seeking enthusiastic part time sales people with a great attitude to join our growing telesales team. You will be responsible for outbound calls to deliver demanding weekly/monthly sales targets of new business.

This is a fantastic opportunity for a budding sales person. You do not necessarily need experience as we offer training but you should be confident in making outbound calls, have a brilliant telephone manner and be an enthusiastic team player. We will select on attitude as much as sales experience! This is an entry level position with opportunity to progress within the club for the right person. 

  • Daily/ hourly call targets
  • Conversion rate targets
  • Daily/weekly sales targets.
  • Documentation of all transactions by completing forms and record logs.

Your core function will be to convert outbound calls into sales. Your job will also entail researching products to enable you to sell them and you will also be asked to complete other tasks related to your role and to contribute to the overall team results.

The Person Profile and Job Competencies

Effective Communication

  • To articulate a clear message and persuade and influence potential new customers to purchase Leeds United products.
  • To be able to sell to both a B2B and B2C audience
  • To understand what motivates different audiences to buy and to adapt a message or presentation to that group in order to achieve results.

Collaboration

  • To work well as part of a team and enjoy an office environment.
  • To work well with other departments and develop positive and productive relationships across the organisation.

Results Driven

  • To be motivated by achieving daily and weekly goals and take responsibility to achieve them.
  • To be motivated to exceed expectations.

Personal characteristics

  • Relentless energy drive and determination to succeed and exceed targets
  • Articulate with exceptional sales and negotiating skills
  • Presentable for a commercial office environment

This position is available for immediate start. Flexible hours available.

Apply by emailing your CV and a covering letter stating why you think you will be good at this role to jobs@leedsunited.com 

Job Title: Data Manager

Location: Elland Road

Following a period of consultation in relation to GDPR, business intelligence and the wider use of data across the clubs and its sites, Leeds United wish to appoint a Data Manager.

The Data Manager will play a central role to the business – working primarily into the IT department but with overlaps into Commercial, Ticketing, Marketing and beyond. They will act as the key contact for all data related activities. From fan registration to compliance. From CRM management to reporting.

We are looking for an up and coming Data Manager who has several years’ experience to oversee the development and use of data across Club systems – covering all departments. This will blend offline data and virtual data with the latter covering spreadsheets to SQL; a full range of operating methods are at play.

The goal is to ensure that information flows timely and securely to and from the Club as well as within.

Data Manager Responsibilities Include:

  • Being the central point of contact for Club questions in relation to data
  • Creating and enforcing policies for effective data management, which have recently been introduced through the Club’s GDPR compliance programme
  • Formulating management techniques for quality data collection to ensure adequacy, accuracy and legitimacy of data
  • Devising and implementing efficient and secure procedures for data management and analysis with attention to all technical aspects
  • Management of the CRM, providing expertise on the journey towards a single customer view
  • Utilising the clubs applications, such as Talent for ticketing and Perform Group for website, for greater, compliant, data capture
  • Discover efficient ways to organize, store and analyze data with attention to security and confidentiality, whilst providing relevant access, reporting and intelligence to the business
  • Establish rules and procedures for data sharing with upper management, external stakeholders etc.
  • Support others in the daily use of data systems and ensure adherence to legal and company standards
  • Assist with reports and data extraction when needed
  • Monitor and analyze information and data systems and evaluate their performance to discover ways of enhancing them (new technologies, upgrades etc.)
  • Ensure digital databases and archives are protected from security breaches and data losses
  • Troubleshoot data-related problems and authorize maintenance or modifications

Personal Specification:

  • The ideal candidate will have 1-2 years’ experience as a Data Manager and a strong understanding of databases and data analysis procedures
  • You will also be tech-savvy and possess excellent troubleshooting skills.
  • An excellent and proven understanding of data administration and management functions (collection, analysis, distribution etc.)
  • Familiarity with modern database and information system technologies
  • Proficient in MS Office (Excel, Access, Word etc.)
  • An ability to demonstrate an analytical mindset with problem-solving skills
  • Excellent communication and collaboration skills
  • A BSc/BA in computer science or relevant field would be of benefit but not essential

In return, Leeds United will offer a generous starting package, with further in Club benefits. Training for specific areas of the role can be provided for the right candidate as we invest into mutual success in post.

How to Apply:

To apply, the candidates should send the following:

  • Letter of application highlighting relevant experience
  • Up to date curriculum vitae
  • Details of current remuneration 
Please send your letter of application & CV to  jobs@leedsunited.com
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