careers

The latest vacancies at Elland Road...

Careers

Sales Assistants
Leeds United Club Shop

We are currently recruiting match day staff for the 2017/18 season.

Job Role:
The main objective of the role is to support the store management team ensuring that the store's work is completed on time and to company standard.
        
Key Responsibilities:
Deliver a positive and friendly customer experience
Assisting customers to find products and give advice on product selection
Handle basic complaints
Replenishment of stock ensuring merchandise standards met
Till operations
        
Teamwork and communication: 
Work productively within a team to achieve collaborative goals
Communicate effectively with peers
Be a positive, respectful and helpful team member
        
Required knowledge, skills and experience:
Previous retail experience not essential
Strong communication skills
An awareness of our brand 

Interested applicants should email a copy of their CV to chris.shepherd@leedsunited.com. Please state clearly the position and hours you are applying for.

 


Leeds United FC are seeking motivated individuals to work 2017/18 Matchdays at Elland Road.

In addition to the home fixtures, Leeds United F.C also host various events, conferences and parties throughout the year. We are looking for experienced hospitality managers to join our team. You will work as part of the Management team within a Hospitality restaurant or suite ensuring every guest has a legendary experience.

Responsibilities:

  • Ensuring every guest has a fantastic experience with the delivery of great food and atmosphere
  • Leading a team of 5-25 waiting staff within your given restaurant or suite
  • Manage a full service of between 50 to 300 covers
  • Self-motivating and motivating your team
  • Ensuring that all staff are professional in their appearance and approach at all times
  • Be confident in assessing staff competency and delivering on the job training and briefings
  • Confidently liaise with guests and clients and efficiently handle and queries or complaints
  • Complete Guest critical walks prior to doors and throughout service
  • Making sure your area of work takes maximum sales and to ensure all transactions are processed accurately

This is an ideal job for someone looking for a regular weekend job with the opportunity for extra hours during the week.

Requirements

  • Previous experience is essential with a proven track record within Hospitality management
  • Commitment to a minimum of 90% of Leeds United home fixtures
  • Excellent Leadership skills
  • A 'Guest First' Attitude
  • A great passion for Food & Beverage
  • Customer and client awareness at all times
  • Ensure the highest level of personal appearance is maintained at all times Inspire the performance of others around you
  • Ensure all relevant Health and Safety regulations are adhered to

Salary: £9.00 to £13.00 per hour

Matchday vacancies


Matchday hospitality waiting staff
Role: Matchday hospitality waiting staff are required to work all home fixtures with the option of non-matchday work
Age requirements: 16 +
Experience required: Previous waiting experience and/or silver service skills is advantageous but not essential as full training will be provided.
Waiting staff work in the hospitality areas on match fixtures serving matchday corporate guests food.
Hospitality staff need to be able to work well under pressure, have strong communication skills and an extremely smart appearance.

 

Match day hospitality bar staff
Role: Matchday hospitality bar staff are required to work all home fixtures with the option of non-matchday work
Age requirements: 18 +
Experience required: Previous bar experience advantageous but not essential as full training is provided.
Bar staff work in the hospitality areas on match fixtures taking orders and serving Match day hospitality guests drinks. This role can include the exchange of monies and till usage.
Hospitality staff need to be able to work well under pressure, have strong communication skills and an extremely smart appearance.

 

Match day retail catering staff
Role: Match day Retail Catering staff are required to work all home fixtures within the stadium on a Match day. To work non Match day role extra training sessions must be attended.
Age requirements: 16+ (limited areas for under 18's)
Experience Requirement: None (Training given)
Matchday retail staff work in the kiosks and bar outlets situated around the stadium serving Match day General ticket holders. Retail staff need to be able to work well under pressure, have a good team working skills and a good attitude. The Uniform for Retail is more informal (Leeds United t-shirt and fleece))

 

Match day kitchen porter
Role: Matchday kitchen porters are required to work all home fixtures in the kitchens. Non Matchday work is available
Age requirements: 16 +
Experience required: No previous kitchen work required. Full Training will be given. All Kitchen staff need to be able to work well under pressure, have a good team working skills and a good attitude.

 

Matchday cash office
Role: 
Matchday staff are required to work all home fixtures in the cash office.
Age requirements: 16+
Experience Required: No previous experience within a cash office required. Full training will be provided. All staff need to be able to work well under pressure, have good team working skills and a good attitude.

 

Matchday hospitality manager

Role: Matchday hospitality managers will be required to work all home fixtures and have the chance to work other non matchday shifts. You will be responsible for the efficient and effectiveness of the operational staff, as well as ensuring high customer satisfaction from every match/event you run.
Age requirements: 18+
Experience required: Previous experience in functions and events as well as leading a large and diverse team.

Please email Amy.Heald@leedsunited.com with your CV

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