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Current Vacancies

Listed below are all the vacancies currently available with Leeds United Football Club. Please click on the role you are interested in for more details and information.

Matchday Hospitality Waiting staff

Role: Match day hospitality waiting staff are required to work all home fixtures with the option of non-match day work

Age Requirements: 16 +

Experience required: Previous waiting experience and/or silver service skills is advantageous but not essential as full training will be provided.

Waiting staff work in the hospitality areas on match fixtures serving Match day corporate guests food.

Hospitality staffs need to be able to work well under pressure, have strong communication skills and an extremely smart appearance.

Matchday Hospitality Bar staff

Role: Match day hospitality bar staff are required to work all home fixtures with the option of non-match day work

Age Requirements: 18 +

Experience required: Previous bar experience essential.

Bar staff work in the hospitality areas on match fixtures taking orders and serving Match Day hospitality guests drinks (alcoholic/ non-alcoholic). This role can include the exchange of monies and till usage.

Hospitality staff need to be able to work well under pressure, have strong communication skills and an extremely smart appearance.

Matchday Kiosk Staff

Role: Match day Ground Catering staff are required to work all home fixtures within the stadium on a Match Day.

Age requirements: 16+ (limited areas for under 18’s)

Experience required: Some experience desirable (Training will be given)

Match day Ground Catering staff work in the kiosks and bar outlets, where alcohol is present, and you will be situated around the stadium serving Match Day General ticket holders. Ground Catering staff need to be able to work well under pressure, have a good team working skills and a good attitude. The Uniform for Ground Catering Staff is more informal (Leeds United t-shirt and fleece which is provided on your first shift)

Matchday Kiosk Team Leader

Role: Match day Ground Catering Team leaders are required to work all home fixtures (longer shift than standard Ground Catering staff).

Age requirements: 18+

Experience Requirement: Previous bar supervisory skills are required alongside a good knowledge of cellar and staff management (please note Ground Catering team leaders are paid an enhanced rate of pay for the increased responsibility)

Matchday Kitchen Porter

Role: Match day kitchen porters are required to work all home fixtures in the kitchens. Limited Non Match day work is available.

Age requirements: 16 +

Some experience in previous kitchen work.

Full Training will be given.

All Kitchen staff need to be able to work well under pressure, have a good team working skills and a good attitude.

If you are interested in any of the above roles please apply here: https://forms.office.com/r/UNuaXSnkSi

JOB TITLE

Duty Manager

RESPONSIBLE TO

General Manager of Catering

ABOUT THE ROLE:

The role involves working all home fixtures, with the chance to pick up additional non-match day events. This person will look to manage the catering staff to deliver top quality service to all customers, motivated and productive ensuring key targets are met.

MAIN RESPONSIBILITIES

  • To be responsible for the set up and general operations, ensuring service standards are met, and rooms are set up as prescribed for matchdays and events.

  • Ensure all signage is correct and maintaining good standards of hygiene.

  • To be responsible for cleanliness and hygiene of all bars and food service areas, at the end of shift.

  • To manage and control all events. Always ensuring complete customer satisfaction

  • To ensure that the highest standard applies to all areas on match days and that company health and safety policies are adhered to.

  • Be aware of stock levels and carry out stock rotation where applicable and to keep stock in line with the business demands, do not over stock.

  • To control wastage.

  • To ensure the control of all equipment, ensuring that breakages are kept to a minimum and that misuse of establishment property does not occur.

  • To ensure that all members of staff are trained to a level, which enables them to carry out their duties according to company standards.

  • To ensure that all staff and casual staff always adhere to departmental standard of dress and personal hygiene.

  • To inform the Operations Management team of any disciplinary matters regarding employees or problems with the day’s event.

  • To ensure all till readings are completed correctly at the end of each day.

  • To assist with paperwork and to be fully conversant with all paperwork involved in running the site efficiently and to ensure the correct paperwork is completed for due diligence.

  • To attend training sessions as required.

  • To comply with any other reasonable request made by Senior Management

  • To analyse match day procedures and improve customer experience, representing the company professionally at the highest level

REQUIRED TECHNICAL SKILLS

  • Exceptional organisational and time management skills

  • You will need to be organised and presentable representing the club with pride

  • Excellent communication and networking skills

  • Work productively within a team to achieve collaborative goals

  • Communicating effectively with peers

  • Be a positive, respectful and helpful to colleagues and team members

REQUIRED BEHAVIORAL ATTRIBUTES

  • Applicants must be hard-working, highly motivated with a determination to succeed.

  • Well-presented, highly organised and able to work on their own initiative

  • Confident and assertive

  • Excellent interpersonal skills and ability to communicate on all levels

  • High standards of sales and customer service skills

  • Reliable, punctual & honest

  • Excellent communication skills

  • Strong interpersonal skills

  • Ability to use initiative and be creative

  • Strong customer service skills

  • Ambition, passion and willingness to learn

Apply here: https://forms.office.com/e/8M6QSGUUD1

ABOUT THE ROLE:

Leeds United Football Club are now seeking experienced and motivated chefs to work home fixtures for the upcoming 2025/2026 football season. As a Chef, you will be contributing to the efficient running of one of our many kitchens and food offerings.

You will have the skills and passion to produce great food. You will be able to work independently or as part of a team whilst ensuring that you adhere to food health and hygiene regulations.

REQUIREMENTS:

  • Previous event, stadium and catering experience welcome but not necessary

  • A passionate food lover who champions change, bold ideas and progressive thinking.

  • A strong confident individual with excellent comunication skills.

  • Calm and adaptable problem solver with a natural flair for hospitality

  • Basic Food Hygiene knowledge.

  • Must be over 18 years old

Apply here: https://forms.office.com/e/zG7USJWVLA

Steward

Job Title: Steward

Hours of Work: As required by Safety Officer

Department: Safety & Security

Location: Elland Road

Responsible to: Supervisor

DBS: Yes

Apply: https://forms.office.com/e/QauqpgUDFn

Role Summary

Stewards are deployed to assist in maintaining a safe environment for all, before, during, and after the event taking place.

Role Responsibilities

  • Comply with the Event plans, policies and procedures.

  • Attend the Event/Venue at given dates and times as dictated by Event Manager/ Safety Officer.

  • Attend pre-event briefing, and ensure all information is understood. Do not leave the event/venue after signing in until the end of your duties.

  • Attend the designated job role at the given time.

  • Welcome people into the event / venue, quickly and professionally.

  • Attend all training sessions required of you.

  • Ensure that you check all tickets and only give entrance to people with the correct tickets for your turnstile/ entry point.

  • Know the location of and be able to operate effectively the fire-fighting equipment at the ground.

  • Know the location of the first aid room and any first aid equipment kept elsewhere.

  • Be fully conversant with any methods or signals used to alert staff that an emergency has arisen.

  • Be capable of recognising potential fire hazards and suspect packages, reporting such findings immediately to the chief steward or the safety officer.

  • Dealing with any queries and offering additional information regarding the event.

  • Helping to direct foot traffic and manage crowd flow.

  • Good stadium knowledge, know your nearest exits and alternative escape routes, to aid spectators during and invacuation/evacuations.

  • Being the eyes and ears of the event and ensuring the safety team have the information they require.

Other Responsibilities

To take responsibilities for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.

Perform duties with due regard to Club policies and procedures and legislative requirements at all times;

Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;

Undertake continuous professional development (CPD) training and/or additional training as identified or as required.

Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;

Qualifications & Training

Essential

  • NVQ 2 or working towards

Knowledge, Skills & Experience

Essential

  • Must be trained or receiving training to the required level (NVQ2)

  • Complete the Action Counters Terrorism (ACT) training

  • Strong communication skills both verbal and written.

  • Previous experience desirable

  • Able to work accurately under pressure

  • Excellent customer service skills

  • Able to multi-task

  • A strong team player with the ability to build and maintain positive relationships

  • Good knowledge of event security or willingness to learn

  • To adhere to a strict code of confidentiality in respect of any information relating to Leeds United Football Club and its operation

  • To be presentable always when working and demonstrate that you can represent the face of the club in the manner expected

  • To act in a manner that supports the Club’s Vision and Values always

Desirable

  • Previous experience in busy sports ground

Car Park Steward

Job Title: Car Park Steward

Hours of Work: As required by Safety Officer

Department: Safety & Security

Location: Elland Road

Responsible to: Supervisor

DBS: Yes

Apply: https://forms.office.com/e/QauqpgUDFn

Role Summary

Stewards are deployed to assist in maintaining a safe environment for all, before, during, and after the event taking place.

Role Responsibilities

  • Comply with the Event plans, policies and procedures.

  • Attend the Event/Venue at given dates and times as dictated by Event Manager/ Safety Officer.

  • Attend pre-event briefing, and ensure all information is understood. Do not leave the event/venue after signing in until the end of your duties.

  • Attend the designated job role at the given time.

  • Welcome people into the event / venue, quickly and professionally.

  • Attend all training sessions required of you.

  • Ensure that you check all tickets and only give entrance to people with the correct tickets for your car park /entry point.

  • Ensure that all vehicles are properly parked in designated bays in the car parks

  • Ensure that the car park gates are staffed during the event, to ensure access for emergency vehicles.

  • Ensure that vehicular movement before, during and after the event is only allowed in line with local policy

  • Know the location of the first aid room and any first aid equipment kept elsewhere.

  • Be fully conversant with any methods or signals used to alert staff that an emergency has arisen.

  • Be capable of recognising potential fire hazards and suspect packages, reporting such findings immediately to the chief steward or the safety officer.

  • Dealing with any queries and offering additional information regarding the event.

  • Helping to direct foot traffic and manage crowd flow.

  • Good stadium knowledge, know your nearest exits and alternative escape routes, to aid spectators during and invacuation/evacuations.

  • Being the eyes and ears of the event and ensuring the safety team have the information they require.

Other Responsibilities

To take responsibilities for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.

Perform duties with due regard to Club policies and procedures and legislative requirements at all times;

Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;

Undertake continuous professional development (CPD) training and/or additional training as identified or as required.

Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;

Qualifications & Training

Essential

  • NVQ 2 or working towards

Knowledge, Skills & Experience

Essential

  • Must be trained or receiving training to the required level (NVQ2)

  • Complete the Action Counters Terrorism (ACT) training

  • Strong communication skills both verbal and written.

  • Previous experience desirable

  • Able to work accurately under pressure

  • Excellent customer service skills

  • Able to multi-task

  • A strong team player with the ability to build and maintain positive relationships

  • Good knowledge of event security or willingness to learn

  • To adhere to a strict code of confidentiality in respect of any information relating to Leeds United Football Club and its operation

  • To be presentable always when working and demonstrate that you can represent the face of the club in the manner expected

  • To act in a manner that supports the Club’s Vision and Values always

Desirable

  • Previous experience in busy sports ground

Job Title: Chief Steward

Hours of Work: As required by Safety Officer

Department: Safety & Security

Location: Elland Road

Responsible to: Stand Manager

DBS: Required

Apply: https://forms.office.com/e/1t9fMfE2Jv

Role Summary

Chief Stewards works directly to the Safety Officer, their role is to ensure the plans for the event, made by the Safety team are carried out in the venue. They are responsible for the quality assurance of stewards and for deployment of Agency staff and their performance.

To be the main link between the event operation staff and the Safety Officer.

To be collectively responsible for the safe execution of the Safety & Security operation at stadium.

Role Responsibilities

  • To attend pre event planning and briefing sessions as required

  • To control and co-ordinate event staff and safety in specific areas of the event/venue

  • To ensure that the requirements of the Safety Certificate and Ground Regulations are met at all times

  • To supervise logistics and equipment for the event

  • To ensure adequate supplies, equipment and staff are on site each event day

  • To brief and instruct teams under their direction and debriefs

  • To be responsible for the safety and comfort of spectators within a designated area at all times

  • To be responsible for the removal of disruptive customers who contravene Ground Regulations

  • To ensure all safety checks are carried out, and report back to the Event Control

  • To monitor all staff in designated area before, during and after the event.

General Duties

  • To attend pre and post event briefings and compile a concise report for Safety Officer/ Event Manager

  • To carry out all instructions given by Safety Officer/ Event Manager, through the management structure

  • Liaise with other Supervisors before, during, and after each event.

  • Allocate Security for specified roles and responsibilities

  • To be responsible for ensuring Security disciplines and standards are set and maintained to the satisfaction of the Safety Officer/ Event Manager

  • To deal as appropriate with disciplinary and grievance issues.

  • To collect and report any information from the event back to the Safety Officer

  • Taking ownership whilst dealing with high pressure situations

  • Hold pre-event, and post-event briefings.

  • Manage the allocation and deployment of Supervisors, Stewards and Security Staff for specified roles and responsibilities.

  • Brief managers/supervisors on arrangements for the event.

  • Complete any required records for the event correctly and legibly.

  • Carry out all instructions given by the Control Room or an authorised agent of the stadium.

  • To be responsible for the health, safety and comfort of staff and spectators at all times.

  • Assess and respond to referred problems and emergencies and immediately report to the Control Room.

  • Know the location of the first aid room and any first aid equipment kept elsewhere in the venue; communicate locations to Managers and Supervisors for staff briefings.

  • Be fully conversant with any methods or signals used to alert staff that an emergency has arisen; communicate to Managers and Supervisors for staff briefings.

  • Be capable of recognising potential fire hazards and suspect packages, reporting such findings immediately to the customer or the Control Room.

  • Comply promptly with any instruction given in an emergency by the Stadium Safety Manager.

  • Report to the Control Room any damage or defect which is likely to pose a threat to spectator health and safety e.g. a damaged seat or barrier.

  • Coordinate the evacuation of the ground according to emergency and contingency plans.

  • Debrief managers/supervisors and check venue and equipment.

  • Collect and report any information from the event back to the customer

  • Attend the Club at given dates and times as advised by LUFC

Other Responsibilities

To take responsibilities for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.

Perform duties with due regard to Club policies and procedures and legislative requirements at all times;

Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;

Undertake continuous professional development (CPD) training and/or additional training as identified or as required.

Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;

Qualifications & Training

Essential

  • Must be trained or undergoing training to the required level. (NVQ 4 or equivalent)

Knowledge, Skills & Experience

Essential

  • Complete the Action Counters Terrorism (ACT) training/ SCAN

  • Strong communication skills both verbal and written.

  • Previous Supervisory experience at large scale event

  • Able to work accurately under pressure

  • Excellent customer service skills

  • Able to multi-task

  • A strong team player with the ability to build and maintain positive relationships

  • Good knowledge of event security or willingness to learn

  • To adhere to a strict code of confidentiality in respect of any information relating to Leeds United Football Club and its operation

  • To be presentable always when working and demonstrate that you can represent the face of the club in the manner expected

  • To act in a manner that supports the Club’s Vision and Values always

  • Dealing with any queries and offering additional information regarding the event

Desirable

  • Previous experience in busy sports ground

Stand Manager

Assistant Stand Manager

Response TL

Supervisor

Stand Manager/Assistant Stand Manager

Job Title: Stand Manager/Assistant Stand Manager

Hours of Work: As required by Safety Officer

Department: Safety & Security

Location: Elland Road

Responsible to: Safety Officer

DBS: Yes

Apply: https://forms.office.com/e/D8RgS6hXx6

Role Summary

To be collectively responsible for the safe execution of the LUFC operation in the allocated sector of the stadium as directed by the Safety Officer/ Event Manager

Role Responsibilities

  • To attend pre event planning and briefing sessions as required

  • To control and co-ordinate event staff and safety in specific areas of the event/venue

  • To ensure that the requirements of the Safety Certificate and Ground Regulations are met at all times

  • To brief and instruct teams under their direction and debriefs

  • To be responsible for the safety and comfort of spectators within a designated area at all times

  • To be responsible for the removal of disruptive customers who contravene Ground Regulations

  • To ensure all safety checks are carried out, and report back to the Event Control

  • To monitor all staff in designated area before, during and after the event.

  • To attend pre and post event briefings and compile a concise report for Safety Officer/ Event Manager

  • To carry out all instructions given by Safety Officer/ Event Manager, through the management structure

  • Liaise with other Supervisors before, during, and after each event.

  • Allocate Security for specified roles and responsibilities

  • To be responsible for ensuring Security disciplines and standards are set and maintained to the satisfaction of the Safety Officer/ Event Manager

  • To deal as appropriate with disciplinary and grievance issues.

  • To collect and report any information from the event back to the Safety Officer

  • Taking ownership whilst dealing with high pressure situations

  • Possessing a good knowledge of each event’s policies, procedures and job descriptions

Other Responsibilities

To take responsibilities for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.

Perform duties with due regard to Club policies and procedures and legislative requirements at all times;

Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;

Undertake continuous professional development (CPD) training and/or additional training as identified or as required.

Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;

Qualifications & Training

Essential

Must be trained or undergoing training to the required level. (NVQ 3, 4 or equivalent)

Knowledge, Skills & Experience

  • Complete the Action Counters Terrorism (ACT) training/SCAN

  • Strong communication skills both verbal and written.

  • Previous Supervisory experience at large scale event

  • Able to work accurately under pressure

  • Excellent customer service skills

  • Able to multi-task

  • A strong team player with the ability to build and maintain positive relationships

  • Good knowledge of event security or willingness to learn

  • To adhere to a strict code of confidentiality in respect of any information relating to Leeds United Football Club and its operation

  • To be presentable always when working and demonstrate that you can represent the face of the club in the manner expected

  • To act in a manner that supports the Club’s Vision and Values always

  • Dealing with any queries and offering additional information regarding the event.

  • Assess and manage crowd flow.

  • Manage crowds and address issues that may arise.

  • Good stadium knowledge, know your nearest exits and alternative escape routes, to aid spectators during and invacuation/evacuation.

  • Being the eyes and ears of the event and ensuring the safety team have the information they require.

Response Team Leader

Job Title: Stand Manager/Assistant Stand Manager

Hours of Work: As required by Safety Officer

Department: Safety & Security

Location: Elland Road

Responsible to: Safety Officer

Responsible for: Response Team Members

DBS: Required

Apply: https://forms.office.com/e/D8RgS6hXx6

Role Summary

To be collectively responsible for the safe execution of the LUFC operation in the allocated sector of the stadium as directed by the Safety Officer/ Event Manager

Manage team of response to deal with conflict, disorder and breaches of the ground regulations including searching and ejecting spectators, and will have had additional training in conflict management over and above that given to other stewards

Role Responsibilities

  • To attend pre event planning and briefing sessions as required

  • To control and co-ordinate event staff and safety in specific areas of the event/venue

  • To ensure that the requirements of the Safety Certificate and Ground Regulations are met at all times

  • To brief and instruct teams under their direction and debriefs

  • To be responsible for the safety and comfort of spectators within a designated area at all times

  • To be responsible for the removal of disruptive customers who contravene Ground Regulations

  • To ensure all safety checks are carried out, and report back to the Event Control

  • To monitor all staff in designated area before, during and after the event.

  • To attend pre and post event briefings and compile a concise report for Safety Officer/ Event Manager

  • To carry out all instructions given by Safety Officer/ Event Manager, through the management structure

  • Liaise with other Supervisors before, during, and after each event.

  • Allocate Security for specified roles and responsibilities

  • To be responsible for ensuring Security disciplines and standards are set and maintained to the satisfaction of the Safety Officer/ Event Manager

  • To deal as appropriate with disciplinary and grievance issues.

  • To collect and report any information from the event back to the Safety Officer

  • Taking ownership whilst dealing with high pressure situations

  • Possessing a good knowledge of each event’s policies, procedures and job descriptions

  • Dealing with any queries and offering additional information regarding the event.

  • Assess and manage crowd flow.

  • Manage crowds and address issues that may arise.

  • Good stadium knowledge, know your nearest exits and alternative escape routes, to aid spectators during and invacuation/evacuation.

  • Being the eyes and ears of the event and ensuring the safety team have the information they require.

Other Responsibilities

To take responsibilities for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.

Perform duties with due regard to Club policies and procedures and legislative requirements at all times;

Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;

Undertake continuous professional development (CPD) training and/or additional training as identified or as required.

Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;

Qualifications & Training

Essential

Must be trained or undergoing training to the required level. (NVQ 3 or equivalent)

Desirable

SIA Door Supervisors License

Knowledge, Skills & Experience

  • Complete the Action Counters Terrorism (ACT) training

  • Strong communication skills both verbal and written.

  • Previous Supervisory experience at large scale event

  • Able to work accurately under pressure

  • Excellent customer service skills

  • Able to multi-task

  • A strong team player with the ability to build and maintain positive relationships

  • Good knowledge of event security or willingness to learn

  • To adhere to a strict code of confidentiality in respect of any information relating to Leeds United Football Club and its operation

  • To be presentable always when working and demonstrate that you can represent the face of the club in the manner expected

  • To act in a manner that supports the Club’s Vision and Values always

Supervisor

Job Title: Supervisor

Hours of Work: As required by Safety Officer

Department: Safety & Security

Location: Elland Road

Responsible to: Safety Officer

Responsible for: Stewards

DBS: Required

Apply: https://forms.office.com/e/D8RgS6hXx6

Role Summary

To be collectively responsible for the safe execution of the LUFC operation in the allocated sector of the stadium as directed by the Safety Officer/ Event Manager

Role Responsibilities

  • To attend pre event planning and briefing sessions as required

  • To control and co-ordinate event staff and safety in specific areas of the event/venue

  • To ensure that the requirements of the Safety Certificate and Ground Regulations are met at all times

  • To brief and instruct teams under their direction and debriefs

  • To be responsible for the safety and comfort of spectators within a designated area at all times

  • To be responsible for the removal of disruptive customers who contravene Ground Regulations

  • To ensure all safety checks are carried out, and report back to the Event Control

  • To monitor all staff in designated area before, during and after the event.

  • To attend pre and post event briefings and compile a concise report for Safety Officer/ Event Manager

  • To carry out all instructions given by Safety Officer/ Event Manager, through the management structure

  • Liaise with other Supervisors before, during, and after each event.

  • Allocate Security for specified roles and responsibilities

  • To be responsible for ensuring Security disciplines and standards are set and maintained to the satisfaction of the Safety Officer/ Event Manager

  • To deal as appropriate with disciplinary and grievance issues.

  • To collect and report any information from the event back to the Safety Officer

  • Taking ownership whilst dealing with high pressure situations

  • Possessing a good knowledge of each event’s policies, procedures and job descriptions

  • Dealing with any queries and offering additional information regarding the event.

  • Assess and manage crowd flow.

  • Manage crowds and address issues that may arise.

  • Good stadium knowledge, know your nearest exits and alternative escape routes, to aid spectators during and invacuation/evacuation.

  • Being the eyes and ears of the event and ensuring the safety team have the information they require.

Other Responsibilities

To take responsibilities for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.

Perform duties with due regard to Club policies and procedures and legislative requirements at all times;

Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;

Undertake continuous professional development (CPD) training and/or additional training as identified or as required.

Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;

Qualifications & Training

Essential

Must be trained or undergoing training to the required level. (NVQ 4 or equivalent)

Knowledge, Skills & Experience

  • Complete the Action Counters Terrorism (ACT) training

  • Strong communication skills both verbal and written.

  • Previous Supervisory experience at large scale event

  • Able to work accurately under pressure

  • Excellent customer service skills

  • Able to multi-task

  • A strong team player with the ability to build and maintain positive relationships

  • Good knowledge of event security or willingness to learn

  • To adhere to a strict code of confidentiality in respect of any information relating to Leeds United Football Club and its operation

  • To be presentable always when working and demonstrate that you can represent the face of the club in the manner expected

  • To act in a manner that supports the Club’s Vision and Values always

Control Room Log Administrator

Radio Operator

CCTV Operator

Fire Officer

Assessor

First Aid Steward

Control Room Log Administrator

Job Title: Control Room Log Administrator

Hours of Work: As required by Safety Officer

Department: Safety & Security

Location: Elland Road

Responsible to: Head of Safety & Security

Apply: https://forms.office.com/e/SgJfU5zvBP

Role Summary

To record accurately the communications within the control room via Safety Management, 2 way radios, emergency telephones and telephone lines.

Role Responsibilities

  • Record accurately information within the control room log

  • Maintain the integrity of the log

  • Operating the relevant radio equipment

  • Liaising with other Control Room representatives including Police, First Aid and Event Management

  • If required cascading information to frontline staff via radio and responding to staff and management frontline queries via radio in a timely manner

  • Completing appropriate paperwork whilst escalating issues where appropriate

  • Possessing a good knowledge of each event’s policies, procedures and job descriptions

Other Responsibilities

To take responsibilities for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.

Perform duties with due regard to Club policies and procedures and legislative requirements at all times;

Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;

Undertake continuous professional development (CPD) training and/or additional training as identified or as required.

Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;

Knowledge, Skills & Experience

  • Excellent verbal communications skills

  • Able to speak clearly on the radio

  • Able to work accurately in a high-pressure environment

  • Excellent customer service skills

  • IT Literate

  • Able to multi-task

  • A strong team player with the ability to build and maintain positive relationships

  • Good knowledge of event security or willingness to learn

  • To adhere to a strict code of confidentiality in respect of any information relating to Leeds United Football Club and its operation

  • To be presentable always when working and demonstrate that you can represent the face of the club in the manner expected

  • To act in a manner that supports the Club’s Vision and Values always

  • Good stadium knowledge to log incidents accurately.

Radio Operator

Job Title: Control Room Radio Operator

Hours of Work: As required by Safety Officer

Department: Safety & Security

Location: Elland Road

Responsible to: Head of Safety & Security

Apply: https://forms.office.com/e/SgJfU5zvBP

Role Summary

To operate the communications in the control room including 2 way radios, emergency telephones and telephone lines.

Role Responsibilities

  • Operating the relevant radio equipment

  • Liaising with other Control Room representatives including Police, First Aid and Event Management

  • Cascading information to frontline staff via radio

  • Responding to staff and management frontline queries via radio in a timely manner

  • Completing appropriate paperwork whilst escalating issues where appropriate

  • Taking ownership whilst dealing with high pressure situations, occasionally requiring communication with the emergency services

  • Possessing a good knowledge of each event’s policies, procedures and job descriptions

Other Responsibilities

To take responsibilities for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.

Perform duties with due regard to Club policies and procedures and legislative requirements at all times;

Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;

Undertake continuous professional development (CPD) training and/or additional training as identified or as required.

Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;

Knowledge, Skills & Experience

Essential

  • Excellent verbal communications skills

  • Able to speak clearly on the radio

  • Able to work accurately in a high-pressure environment

  • Excellent customer service skills

  • IT Literate

  • Able to multi-task

  • A strong team player with the ability to build and maintain positive relationships

  • Good knowledge of event security or willingness to learn

  • To adhere to a strict code of confidentiality in respect of any information relating to Leeds United Football Club and its operation

  • To be presentable always when working and demonstrate that you can represent the face of the club in the manner expected

  • To act in a manner that supports the Club’s Vision and Values always

  • Good stadium knowledge able to direct staff members via the radio.

Desirable

  • Previous experience in busy sports control rooms

Control Room CCTV Operator

Job Title: Control Room Radio Operator

Hours of Work: As required by Safety Officer

Department: Safety & Security

Location: Elland Road

Responsible to: Head of Safety & Security

Apply: https://forms.office.com/e/rW4Q4D708N

Role Summary

To operate the CCTV in the control room including using 2 way radios, emergency telephones and telephone lines. Responsible for protecting our property and our people against any risks, you’ll manage all types of scenarios, events, investigating incidents by maintaining surveillance across all areas of the complex.

Role Responsibilities

  • Operating the relevant CCTV equipment

  • Good stadium knowledge able to track staff/spectators on CCTV.

  • Monitor the stadium regularly on CCTV ensuring the safety team have decision making information

  • Liaising with other Control Room representatives including Police, First Aid and Event Management

  • Responding to staff and management requests in a timely manner

  • Completing appropriate paperwork whilst escalating issues where appropriate

  • Taking ownership whilst dealing with high pressure situations

  • Possessing a good knowledge of each event’s policies, procedures and job descriptions

Other Responsibilities

To take responsibilities for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.

Perform duties with due regard to Club policies and procedures and legislative requirements at all times;

Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;

Undertake continuous professional development (CPD) training and/or additional training as identified or as required.

Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;

Qualifications & Training

Desirable

  • SIA CCTV License

Knowledge, Skills & Experience

Essential

  • Strong communication skills both verbal and written.

  • Microsoft Office experience

  • Previous CCTV monitoring experience

  • A working knowledge of the Data Protection code of practice for surveillance cameras and personal information

  • Able to work accurately under pressure

  • Excellent customer service skills

  • IT Literate

  • Able to multi-task

  • A strong team player with the ability to build and maintain positive relationships

  • Good knowledge of event security or willingness to learn

  • To adhere to a strict code of confidentiality in respect of any information relating to Leeds United Football Club and its operation

  • To be presentable always when working and demonstrate that you can represent the face of the club in the manner expected

Desirable

  • Previous experience in busy sports control rooms

Assessor

Job Title: Assessor

Hours of Work: As required by the Safety Officer

Department: Safety & Security

Location: Elland Road

Responsible to: Safety Officer

DBS: Yes

Apply: https://forms.office.com/e/FY65v8MeKY

Role Summary

Assessors have a specific training role as part of the Stadium management team and are not expected to be involved in dealing with spectators. Their role is to assess and record the performance of stewards.

Role Responsibilities

  • To attend pre event planning and briefing sessions as required

  • To control and co-ordinate event staff and safety in specific areas of the

  • To ensure that the requirements of the Safety Certificate and Ground Regulations are met at all times

  • To brief and instruct teams under their direction and debriefs

  • To attend pre and post event briefings and compile a concise report for Safety Officer/ Event Manager

  • To carry out all instructions given by Safety Officer/ Event Manager, through the management structure

  • Attend all training sessions required

  • Agree and review a plan for assessing performance

  • Collect and judge performance evidence against agreed criteria

  • Collect and judge knowledge evidence

  • Make an assessment decision and provide feedback

  • Make assessment decisions using differing sources of evidence and provide feedback

  • Be aware of appeals procedure

  • Be aware of registration procedure

  • To be able to induct new candidates to the National Vocational Qualification

  • To be aware and adhere to approved centre policies

  • Generate and co-ordinate all documentation for candidate through approved centre

  • Completion of required documentation for candidate and approved centre

  • To provide support / mentoring for candidate throughout assessment

  • Devise and implement questions to test candidate knowledge and understanding

  • Devise and co-ordinate scenarios and simulations

  • To be professional and courteous, carry out fair and consistent assessments

  • To maintain client confidentiality

  • To attend assessments only with the prior approval of the Assessment centre

Other Responsibilities

To take responsibilities for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.

Perform duties with due regard to Club policies and procedures and legislative requirements at all times;

Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;

Undertake continuous professional development (CPD) training and/or additional training as identified or as required.

Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;

Qualifications & Training

Essential

  • Hold an Assessor Qualification

  • Hold a Training Qualification

Knowledge, Skills & Experience

Essential

  • Complete the Action Counters Terrorism (ACT) training

  • Strong communication skills both verbal and written.

  • Previous Training/Assessing experience at large scale event

  • Able to work accurately under pressure

  • Excellent customer service skills

  • Able to multi-task

  • A strong team player with the ability to build and maintain positive relationships

  • Good knowledge of event security or willingness to learn

  • To adhere to a strict code of confidentiality in respect of any information relating to Leeds United Football Club and its operation

  • To be presentable always when working and demonstrate that you can represent the face of the club in the manner expected

  • To act in a manner that supports the Club’s Vision and Values always

First Aid Steward

Job Title: First Aid Steward

Hours of Work: Casual

Department: Matchday Safety & Security

Location: Elland Road

Responsible to: First Aid Manager

DBS: Enhanced

Apply: https://forms.office.com/e/LJx9snRL0D

Role Summary

As a First Aid Steward, your main role is to deliver prompt medical assistance to spectators, staff, and visitors during matchdays and events. You’ll be based at designated First Aid points or on mobile patrol, working closely with doctors, paramedics, and fellow stewards to help maintain a safe and supportive environment.

This position does not involve searching individuals, crowd control, or removals. However, you are expected to remain alert, act swiftly, and escalate any concerns to Supervisors or the Safety Team as required.

Role Responsibilities

  • Report to the stadium at the allocated time in full uniform, attend all pre-event briefings, and remain on-site until officially signed off.

  • Maintain a high-visibility presence through mobile patrols and at designated First Aid points, ready to respond to medical incidents, including those involving children and vulnerable individuals.

  • Stay vigilant for signs of illness or distress, liaise with medical teams and emergency services as needed, and administer first aid strictly within training guidelines.

  • Report any safety hazards, such as damaged seating or barriers.

  • Be familiar with the location of all first aid equipment and emergency facilities, and remain alert to risks such as fire hazards or suspicious packages, reporting concerns immediately.

  • Follow all instructions from the Safety Officer, Area Supervisors, or police, and remain at the assigned post unless otherwise directed.

  • Assist with stadium evacuations and incident response as required.

Other Responsibilities

Take responsibility for personal performance and actively develop skills, knowledge, and competence necessary to fulfil the role effectively.

Carry out duties in line with Club policies, procedures, and all relevant legislative requirements.

Promote and adhere to the Club’s health & safety, safeguarding, welfare, and equality policies to help maintain a safe and inclusive working environment.

Participate in continuous professional development (CPD) and complete any additional training as required or identified.

Ensure all working practices comply with relevant legislation, including data protection and GDPR requirements.

Qualifications & Training

Essential

  • First Aid at Work, Emergency First Aid at Work

Desirable

  • Paediatric first aid

Knowledge, Skills & Experience

Essential

  • Ability to stay calm and act quickly under pressure

  • Strong communication and interpersonal skills

  • Experience working as part of a team in busy environments

  • Awareness of safeguarding procedures, especially involving children and vulnerable adults

  • Good observation and decision-making skills

Desirable

  • Previous experience providing first aid at public events or in large venues

  • Background in stewarding, safety, or customer service roles

  • Familiarity with stadium layouts or event safety procedures

  • Additional first aid or medical training (e.g. defibrillator use, paediatric first aid)

  • Experience working alongside emergency services or medical professionals on-site

Job Title: Stewarding Staffing Supervisor

Hours of Work: 37.5 hours per week plus all home matchdays

Department: Matchday Safety & Security

Location: Elland Road

Responsible to: Head of Matchday Safety & Security

Apply: https://forms.office.com/e/NXR9RrDvwy

Role Summary

The Stewarding Staffing Supervisor will oversee the operations and management of matchday stewards at Leeds FC. They will ensure that stewards are efficiently recruited, trained, deployed, and supported to provide a safe, secure, and enjoyable experience for all fans attending home matches. They will also assist in ensuring compliance with relevant safety and security regulations.

Role Responsibilities

Steward Management

  • Work with the Club’s People Team with the development and implementation of recruitment and retention strategies to attract qualified candidates for security/stewarding positions.

  • Work with the Club’s People Team with the recruitment process, which may include drafting adverts, shortlisting, supporting interviews.

  • Oversee the deployment of stewards across various areas of the stadium (e.g., entrances, concourses, seating areas, and emergency exits).

  • Ensure that stewards are trained, briefed, and fully equipped to carry out their duties safely and effectively. Liaise with the club assessors on the stewarding training plans and development plans.

  • Provide on-the-day guidance and support to stewards during matchdays and events.

  • Monitor steward performance and address any issues or concerns in real-time.

  • Be the primary point of contact for all matchday stewarding personnel.

Safety & Security Compliance:

  • Ensure all stewards are aware of and follow the club’s safety protocols, emergency procedures, and crowd control measures.

  • Work closely with Safety Officers to maintain safety within the stadium.

  • Assist with the preparation of matchday safety plans and risk assessments.

Matchday Coordination:

  • Liaise with the Safety Officer to ensure proper stewarding coverage across all areas of the stadium, scheduling, performance management, and conflict resolution.

  • Conduct briefings with stewards before and after each match to ensure all incidents are reported and discussed.

  • Oversee staff sign-in procedures on matchdays, handle attendance administration, and generate post-match reports for analysis to enhance future operations.

  • Oversee the equipment and materials (uniforms, radios, first aid kits) distribution and maintenance process.

Customer Service:

  • Provide excellent customer service by ensuring stewards are approachable and helpful to fans, offering assistance where needed.

Reporting & Documentation:

  • Maintain accurate records of stewarding duties, incidents, and any safety- related issues.

  • Report incidents and feedback to the Safety Officer to help improve future stewarding operations.

Training & Development:

  • Organize training sessions and refresher courses for stewards, ensuring their personal development and adherence to the latest safety regulations and best practices in conjunction with the club’s assessors.

Other Responsibilities

To take responsibilities for personal performance and the development of personal skills to ensure the requiredskills, knowledge and competence to fulfil the role.

Perform duties with due regard to Club policies and procedures and legislative requirements at all times;

Managers

Champion Equality with the Club and department.

To act as an ambassador for equity and inclusion, openly championing the Clubs commitment and action plan. To recognise and appropriately challenge incidents of racism, bullying, harassment, sexual harassment or victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures.

Colleagues

To act as an ambassador for equity and inclusion, openly championing the Clubs commitment and action plan. To recognise and appropriately challenge incidents of racism, bullying, harassment, sexual harassment or victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures

Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;Undertake continuous professional development (CPD) training and/or additional training as identified or as required.Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;

Knowledge, Skills & Experience

Essential

  • Previous experience in stewarding or security, ideally within a sports stadium or large public venue.

  • Must be a proven administration professional with experience of supporting the administrative function within a busy department.

  • Candidate must be highly proficient in Microsoft Office and computer literate.

  • Strong leadership and organizational skills with the ability to manage a team of

  • stewards.

  • Knowledge of crowd management, safety protocols, and emergency procedures.

  • Excellent communication skills, both verbal and written.

  • Ability to work under pressure and resolve conflicts in a calm and professional

  • manner.

  • A customer-first attitude and a passion for delivering a positive matchday

  • experience for all attendees.

Job Title: Matchday Wellbeing Support Officer

Responsible to: Matchday Designated Safeguarding Officer

DBS: Enhanced

Apply here: https://forms.office.com/e/USXjXKepjj

About The Role

The Matchday Wellbeing Support Officer is part of the Wellbeing team with responsibility for the safeguarding and welfare matters for visitors to the stadium on matchdays.

To promote a positive and caring culture across the matchday team.

Main Responsibilities

  • To attend all home matches and ensure relevant support or assistance for children, young people and adults at risk is given where necessary.

  • To take a proactive approach to safeguard and promote the welfare of children, young people and adults at risk to ensure all Matchday staff and volunteers understand their role in safeguarding children, young people and adults at risk.

  • Report and record safeguarding and/or poor practice concerns in line with the Club Safeguarding Policy

  • Use MyConcern to log safeguarding reports and actions

  • Remain in your allocated position at all times, unless authorised to leave by the control room;

  • Remain vigilant at all times

  • Undertake and attend additional training as identified or as required;

  • To work closely with the other Wellbeing Support Officers and Disability Liaison Officer (DLO) to support or more vulnerable supporters

  • Any other reasonable duties.

Required Behavioural Attributes

  • Strong interpersonal skills

  • Reliable, punctual & honest

  • Excellent communication skills

  • Positivity and objectiveness

  • Ability to use initiative and be creative

  • Able to adapt to changes in a fast-moving environment;

  • Adaptable/Flexible/Willing to make change;

  • Calm/studious;

  • Ability to multi task, meet deadlines and maintain schedules;

  • Able to work under pressure and sometimes without specific instruction;

  • Approachable.

  • Must adhere to confidentiality and data protection procedures at all times

  • Ability to prioritise and manage time effectively

  • Confident and assertive

  • Ambition, passion and willingness to learn

Qualifications & Skills

  • Having attended safeguarding training and/or relevant experience in a safeguarding, or welfare role.

  • FA children safeguarding certificate

  • FA welfare officer certificate

  • A child-centred approach

  • Experience of working with children, young people and adults at risk

  • Experience of applying safeguarding policy and procedures

EQUALITY & DIVERSITY STATEMENT

As we are a diverse organisation that respects differences in race, ethnicity, religion or belief(s), gender, gender identity or expression, sexual orientation, marital status, disability, age or with regards to pregnancy or maternity, we welcome all applications. We want everyone to feel valued and included in the football community and to achieve their full potential. Leeds United is opposed to any form of discrimination and commits itself to the redress of any inequalities by taking positive action where appropriate.

SAFEGUARDING & RECRUITMENT STATEMENT

Leeds United FC are committed to safeguarding and promoting the welfare of children, young people and adults at risk, and expect all staff to share this commitment. All staff, whatever their role will receive safeguarding training and will be expected to champion the culture of 'safeguarding is everybody's responsibility.

This role will require an enhanced DBS

Job Title: Commercial Matchday Hosts

Responsible to: Head of Commercial

Apply here: https://forms.office.com/e/12c4GXBGmg

About The Role:

As a host at Elland Road, you will be the first point of contact for many of our VIP hospitality guests. In this role you would be required to act as the face of the Club within your allocated hospitality lounge, creating a seamless link between our hospitality department, our catering department and our VIP matchday guests. This will ensure that our guests receive the highest possible standard of service and have an exceptional hospitality experience.

Allocation Main Responsibilities

  • Positions are offered for matchdays only, with a typical shift lasting approximately seven to eight hours.

  • Attending pre-match hospitality host / hostess briefing prior to each shift;

  • Familiarise yourself with your designated suite (which may change each shift), checking the suite and other guests facilities meet required standards and ensuring corporate lanyards and programmes are set out as per the guests chosen package;

  • Welcoming all guests into your suite, building relationships by using eye contact and escorting guests to their assigned dining area / table;

  • Build relationships with customers pre-match, at half time and full time.

  • Continuously managing the flow of guests in to the suite ensuring all

    guests catering needs are being met and all guests are happy;

  • Be particularly attentive to new guests to ensure they are comfortable in their surroundings whilst being observant towards and engaging with all guests at all times to ensure the highest levels of service throughout the day;

  • Resolving any issues as they arise to ensure the guests' matchday experience is not effected, raising to the next level and / or appropriate departments as required (usually Duty Manager in your allocated lounge)

  • Directing guests to the appropriate match seats;

  • Answering any questions hospitality guests may have about other events

    and fixtures;

  • Report any faults with facilities and any catering issues without delay;

  • Any other reasonable duties

Required Technical Skills

  • Previous experience as a host or hostess, or hospitality waiter or waitress in a hospitality environment, or front of house experience, is preferred.

Required Behavioural Attitudes

  • Strong interpersonal skills

  • Candidates must be well presented, mature, professional and have an outgoing personality

  • The ability to work efficiently in a high pressured and dynamic sporting environment

  • A good approach to teamwork and ability to manage a busy hospitality area

  • Ability to troubleshoot under pressure

  • Excellent customer service skills and spoken English required

  • Ability to use initiative and be creative

  • Strong customer service skills

  • Excellent communication skills

  • Ability to prioritise case load and manage time effectively

  • Confident and assertive

  • Ambition, passion and willingness to learn

Job Title: Matchday Creche Assistant

Hours of Work: Casual contract

Department: Safeguarding and Wellbeing

Location: Elland Road

Responsible to: Head of Safeguarding & EDI / Creche Supervisor

Responsible for: The safeguarding and welfare of under 5 year old children using our staff creche on matchdays.

DBS: Required

Apply: https://forms.office.com/e/QP8mGKuEV6

Role Responsible

  • To attend home matches as resource requires, and ensure relevant support or assistance for children in our creche is given where necessary

  • To take a proactive approach to safeguard and promote the welfare of children within our creche

  • Report and record safeguarding and/or poor practice concerns in line with the Club Safeguarding Policy

  • Plan and supervise activities and games for the under 5 year old children

  • Help children to learn numeracy and language skills through games, singing and story telling

  • Feed and change babies if required

  • Keep all creche work areas clean and safe

  • Record children's development and share with parents, carers and other staff

  • Undertake and attend additional training as identified or as required

  • Any other reasonable duties

Required Behavioural Attributes

  • Strong interpersonal skillsReliable, punctual & honest

  • Excellent communication skills Positivity and objectiveness

  • Ability to use initiative and be creativeAble to adapt to changes in a fast-moving environment;

  • Adaptable/Flexible/Willing to make change; Calm/studious;

  • Approachable.Must adhere to confidentiality and data protection procedures at all times Ability to prioritise and manage time effectively

  • Confident and assertive

Qualifications & Training

Essential

  • Level 2 in childcare or equivalent

  • Having attended safeguarding training and/or relevant experience in a safeguarding, or welfare role.A child-centred approach

  • Experience of working with young children

  • Experience of applying safeguarding policy and procedures

More Vacancies

Job title: Matchday Hospitality Elevator Assistant

Working hours: Casual working hours

Responsible to: Head of Commercial

Apply here: https://forms.office.com/e/6gkBnsfRjR

About the role: We are looking for someone who is passionate about providing an excellent service and will ensure our hospitality customers feel safe and welcomed here at Leeds United and will be in charge of ensuring the elevators run smoothly to the various hospitality floors on a matchday.

The Role & Responsibilities:

  • Guiding spectators to the right areas

  • Responsible for ensuring the lifts aren't overcrowded and remain safe

  • Assisting the hospitality team in reducing congestion

  • Taking hospitality guests to the right floors for the right lounges

  • Welcoming all guests, building relationships by using eye contact and escorting guests to their assigned floors;

  • Continuously managing the flow of guests in to the areas ensuring all guests are happy;

  • Be particularly attentive to new guests to ensure they are comfortable in their surroundings whilst being observant towards and engaging with all guests at all times to ensure the highest levels of service throughout the day;

  • Directing guests to the appropriate match seats;

  • Answering any questions hospitality guests may have about other events and fixtures;

  • Report any faults with facilities and any catering issues without delay;

  • Any other reasonable duties

Required Technical Skills

  • Previous experience as a host or hostess, or hospitality waiter or waitress in a hospitality environment, or front of house experience, is preferred.

Required Behavioural Attributes:

  • Ability to troubleshoot and work under pressure

  • Excellent customer service skills

  • Strong interpersonal skills including displaying a polite and approachable manner with a positive and helpful attitude

  • Candidates must be well presented, mature, professional and have an outgoing personality

  • The ability to work efficiently in a high pressured and dynamic sporting environment

  • A good approach to teamwork and ability to manage a busy hospitality area

  • Ability to use initiative and be creative

  • Strong customer service skills

  • Excellent communication skills

  • Great attention to detail

  • Confident and assertive

  • Ambition, passion and willingness to learn

Job title: Pre-Academy Manager

Working hours: 37.5 hours per week

Department: Academy Recruitment

Location: Thorpe Arch, Wetherby

Responsible to: Head of Local Recruitment

DBS: Yes (Enhanced)

Contract type: Employee - Permanent

Closing date: 11th July 2025

Apply here: https://forms.office.com/e/CkkmANYTYj

About the role: To play a leading role in managing the Pre-Academy programme to support the annual Under 9`s intake and help creating a safe, fun, authentic and child friendly experience which ensures that every participant in the Pre-Academy gains valuable experience

Role Responsibilities

  • Develop relationships with grassroots clubs, leagues, community groups and schoolboy teams across Leeds and surrounding region to support the identification of high potential players

  • Communicate clearly with parents and children, ensuring that expectations of the process are realistic, through relationship management and quality feedback.

  • Manage the Pre-Academy Programme by organising training and games on a weekly basis.

  • Design a challenging and fun programme for all Pre-Academy Players

  • Undertake grassroots scouting to support the Pre-Academy Recruitment strategy under the direction of the Head of Youth recruitment & Local Head of Recruitment

  • Oversee our regional Pre-Academy development centres.

  • Ensure that all players, parents, clubs etc have a positive experience that reflect the values and ethos of Leeds Utd whenever they visit the Academy.

  • Manage the invitations of grassroots & proffesional teams to play fixtures against our Pre-Academy teams.

  • Play a key role in assessing the players in the pre-academy and support the decision-making process with other key stakeholders.

  • Play an active role in supporting players and parents as they join the club and when they transition out of the pre academy.

  • Manage the PMA for the pre-academy to ensure that all information is up to date. This includes maintaining accurate records of our scouting coverage for audit purposes.

  • Manage the pre-academy kit order and stock on a yearly basis. This includes the distribution of player and staff kit.

  • Oversee a team of coaches and scouts within the Pre-Academy Programme.

  • Report and feedback to Head of Youth Recruitment & Head of Local Recruitment on a regular basis.

Operational Responsibilities

  • Working autonomously to an agreed level and in the best interests of the Academy

  • Forging positive relationships with internal and external stakeholders to benefit the Academy

  • Being visible to all internal and external stakeholders and supporting key staff when liaising with parents at critical moments

  • Championing all Club and Academy policy through ensuring best practice in areas such as safeguarding, health and safety and equality, diversity and inclusion throughout the coaching department

  • Living the values of the Club and championing our culture to help deliver the Academy performance plan and ultimately the vision of the Academy and the Club

Personal Development

  • Championing innovative and emerging best practice through accessing internal and external sources of expertise to help contribute to ongoing personal development and the overall Academy programme

  • Engaging in the Academy staff development programme and attending all CPD events

  • Participating in all external CPD to ensure compliance with PL, EFL and NGB standards

Other Responsibilities

  • To take responsibilities for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.

  • Perform duties with due regard to Club policies and procedures and legislative requirements at all times;

  • To act as an ambassador for equity and inclusion, openly championing the Clubs commitment and action plan. To recognise and appropriately challenge incidents of racism, bullying, harassment, sexual harassment or victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures

  • Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;

  • Undertake continuous professional development (CPD) training and/or additional training as identified or as required.

  • Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;

Essential Qualifications

  • Talent ID Level 2

  • FA Safeguarding children certificate

  • DBS check with children’s barred list check

  • UK Driving License

Essential Experience

  • A minimum of 2 years experience in Academy Recruitment

  • Experience of working in a multi-disciplinary team to support player development

Required Knowledge

  • Understands the current Academy system and professional football culture and landscape

  • Possesses an applied knowledge of EPPP standards and working practices

  • Understands how a long-term, holistic development programme is structured

  • Understands the function of each facet in a multi-disciplinary team in an Academy

  • Possesses a demonstrable knowledge of health and safety policy and best practice

  • Possesses a demonstrable knowledge of safeguarding policy and best practice

  • Possesses a strong awareness of equality, diversity and inclusion

Required Technical Skills

  • Experience of working in talent identification in football.

  • Excellent knowledge of grassroots football in the Leeds area.

  • Experience of managing a team of staff.

  • Ability to co-ordinate and multitask.

  • Ability to be pro-active and organised.

  • Excellent communication skills.

  • Strong IT skills with and Excel, Powerpoint and Outlook

Required Behavioral Attributes

  • Inspires others and is a positive role model

  • Is personable and able to connect and build relationships with others easily

  • Demands high standards and has an attention to detail

  • Shares the vision and values of the Academy and is motivated to achieve its objectives

  • Aligns with the Academy playing and coaching philosophy

  • Takes a long-term view of player development and align with the Academy approach to winning

  • Possesses a passion for talent development and are motivated to work with young players

  • Able to work in a high-profile environment with regular media coverage and public interest

  • Is responsible and acts in the best interests of the Academy

  • Is open minded, innovative and willing to explore new ideas/concepts

  • Enjoys facing challenges and have the resilience and resourcefulness to see complex tasks through

  • Is proactive and able to identify and mitigate risks

  • Is a collaborator and relishes the opportunity to work alongside others to overcome challenges and achieve goals

  • Willing to share their knowledge and experience as part of a community of practice

  • Able to work with players, staff and other stakeholders of varying ages, experience, backgrounds and cultures

  • Committed to personal development and continuous improvement

  • Possesses a strong work ethic and are motivated to be the best they can be

  • Able to promote the positive image of the Academy and the Club