Careers

Match day Hospitality Waiting staff:Role: Match day hospitality waiting staff are required to work all home fixtures with the option of non-match day workAge Requirements: 16 +

Match day Hospitality Bar staff :

Role: Match day hospitality bar staff are required to work all home fixtures with the option of non-match day work Age Requirements: 18 +

Match day Ground Catering staff:

Role: Match day Ground Catering staff are required to work all home fixtures within the stadium on a Match day. To work non Match day role extra training sessions must be attended. Age requirements: 16+ (limited areas for under 18’s)

Match day Ground Catering Team Leader:

Role: Match day Ground Catering Team leaders are required to work all home fixtures (longer shift than standard Ground Catering staff).Age requirements: 18+

Match day Kitchen Porter:

Role: Match day kitchen porters are required to work all home fixtures in the kitchens. Limited Non Match day work is available. Age requirements: 16 +

Apply for any of the above vacancies: (Click Here)

Job Description and Person Specification: (Click Here)

We currently have an opportunity for a casual Academy Matchday Co-ordinator at our fantastic Academy based at our training grounds in Wetherby. This is a great opportunity for driven individuals who relish a challenge and are driven to succeed in a fast and innovative environment.

The casual Academy Matchday Co-ordinator is responsible for coordinating home match day activities, for U9 to U21 Academy teams, to ensure a professional and well organised experience for all players, staff, officials, and spectators.

Act as the main point of contact on match days, this role requires close liaison with Academy Operations and Coaching staff both pre- and post-match, and accurate communication with key stakeholders.

Flexibility to work across weekends and over the course of the season will be required.

ABOUT THE COMPANY:

Leeds United Football Club is an English professional football club based in the city of Leeds, West Yorkshire, where we play at our fabulous stadium based on Elland Road, which has been the home of Leeds United since 1919 and remains one of English football's great theatres and is ‘the only place for us’ ever since.

Everyone at Leeds United is dedicated to working as one team and to be the best we can be.

Come be part of our fabulous team as we March on Together.

KEY RESPONSIBILITIES:

1. Match Day Coordination of 9-21s fixtures at Thorp Arch Training Ground as required

• Work collaboratively with security and match day staff to offer support and guidance as required to ensure match day operations run smoothly. This includes parking, site access, visitors, management of Academy controlled areas and staff and player access only areas.

• Act as a first point of contact for the arrival of visiting teams on match days and meet and greet away team staff and players.

• Meet and greet match officials, and facilitate referees’ briefings

• Manage spectators and supporters with appropriate guidance and direction to pitches, toilets and refreshments.

• Monitor scout’s attendance

• Support completion, sharing and distribution of team sheets between teams and relevant officials within required time frames.

• Ensure implementation of the club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all

• Monitor adherence to player, parent, and spectator codes of conduct in place at the Academy

• Report any incidents/Safeguarding concerns immediately to the Academy Manager/Operations Manager or Safeguarding and Well Being Lead.

• Act as match day Designated Safeguarding Officer reporting any concerns using our online reporting application “My Concern” and liaising with the Academy safeguarding and Well Being Lead.

• To attend training sessions and meetings when requested

• To maintain Club Safeguarding Training & DBS in line with the FA & Club Policy

• To adhere to Club policies with particular emphasis to safeguarding children and equity.

QUALIFICATIONS:

1. FA Safeguarding Children Certificate

2. FA Welfare Officer Certificate

EXPERIENCE:

1. Experience and understanding of a football environment

2. Experience working in a Category 1 Academy

KNOWLEDGE & SKILLS:

• Possesses a demonstrable knowledge of safeguarding policy and best practice

• Possesses a strong awareness of equality, diversity and inclusion

• Builds positive relationships with the players, staff and all stakeholders

• Demonstrates outstanding listening, verbal and written communication skills

• To have the ability to work on own initiative and as part of a team.

• Understands the current Academy system and professional football culture and landscape

1. Use of My Concern or similar safeguarding management system

BEHAVIOURAL ATTRIBUTES:

• Is personable and able to connect and build relationships with others easily

• Able to communicate with a range of people

• Able to work with players, staff and other stakeholders of varying ages, experience, backgrounds and cultures

• Works well under pressure

EQUALITY & DIVERSITY: As we are a diverse organisation that respects differences in race, ethnicity, religion or belief(s), gender, gender identity or expression, sexual orientation, marital status, disability, age or with regards to pregnancy or maternity, we welcome all applications. We want everyone to feel valued and included in the football community and to achieve their full potential. Leeds United is opposed to any form of discrimination and commits itself to the redress of any inequalities by taking positive action where appropriate.

SAFEGUARDING & RECRUITMENT: Leeds United FC are committed to safeguarding and promoting the welfare of children, young people and adults at risk, and expect all staff to share this commitment. All staff, whatever their role will receive safeguarding training and will be expected to champion the culture of 'safeguarding is everybody's responsibility'.

CLOSING DATE: 19th May 2024

To apply for this role, please complete the online application form:

https://forms.office.com/e/bCVwKRaQL5

Summary of the role:

We currently have an opportunity for some casual Stadium Tour Guide at our fantastic Stadium at Elland Road.

As a Tour Guide you will be working as part of a Stadium Tour Guide team delivering an informative, and entertaining tour of Elland Road Stadium to a varying range of groups sizes and ages, whilst displaying the highest standards of customer service and safety to our visitors in a fast-paced environment.

This is a casual position, offering variable hours including evenings and weekends on a flexible assignment basis. Please be aware that most shifts offered for this role may fall only to weekends, bank holidays and school holidays. All of our stadium tours operate on non-matchdays only.

About the Company:

Leeds United Football Club is an English professional football club based in the city of Leeds, West Yorkshire, where we play at our fabulous stadium based on Elland Road, which has been the home of Leeds United since 1919 and remains one of English football's great theatres and is 'the only place for us' ever since.

Everyone at Leeds United is dedicated to working as one team and to be the best we can be.

Come be part of our fabulous team as we March on Together.

What will you be doing?

• Presenting in front of groups of customers, at a range of key focal points in and around the Elland Road Stadium.

• Ensure the safety of tour attendees and security of the stadium.

• Comply with club policies.

• Comply with club health and safety procedures.

Main Responsibilities:

• Confident and outgoing personality: comfortable presenting in front of groups

• Ability to adapt the tour accordingly depending on the group

• A team player who can also work independently

• Good and clear communication skills

• Good self-presentation

• A good knowledge of Leeds United Football Club

• Ability to remain calm when dealing with emotional, difficult, or distressed people

• Time management skill and queue management skills

• Reliable with good availability

• Compliance with club policies

• Compliance with club health and safety procedures.

Who are we looking for?

We are looking for individuals who can demonstrate having a passion for Leeds United Football Club, and good knowledge of football in general. A team player who has an engaging personality, excellent communication, storytelling, and public speaking skills. A customer service background is an advantage when controlling large groups in an enthusiastic, professional, and positive manner.

• Confident and outgoing personality: comfortable presenting in front of groups.

• Ability to adapt the tour accordingly depending on the group.

• A team player who can also work independently.

• Good and clear communication skills.

• Good self-presentation.

• A good knowledge of Leeds United Football Club.

• Time management skill and queue management skills.

The Ideal Candidate:

The successful candidate will have a passion for Leeds United Football Club, and a good knowledge of football in general.

A team player who has an engaging personality, have excellent communication, storytelling, and public speaking skills. A customer service background is an advantage when controlling large groups in an enthusiastic, professional, and positive manner.

Why should you apply?

This is a casual position, offering variable hours including evenings and weekends on a flexible assignment basis.

Equality Statement:

Leeds United is committed to creating an inclusive and diverse environment and is proud to be an equal opportunity employer. Applicants will receive consideration for employment without regard to age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; and sexual orientation

Safeguarding Statement

Leeds United is committed to safeguarding the welfare of children and adults at risk and require all employees to share this commitment and promote the welfare of these groups.

Applicants will be asked about any previous convictions, cautions, reprimands, including those that are considered ‘spent’ as defined by the Rehabilitation Offenders Act 1974 (Exceptions) Order 1975 (Amended 2013). Appointment to this role is subject to a satisfactory DBS Check (with children’s barred list check) and references.

Advertisements should include a link to the LUFC safeguarding policy, as well as application form and job description details.

To apply for this role, please complete the online application form:

https://forms.office.com/e/icNppM6dSh

Closing Date: 31 July 2024