TICKET INFORMATION

For information on advanced and matchday ticket prices,
guides on how to buy tickets, or general stand information,
check out our ticket information page below.

Ticket Information

 

* Concession match ticket prices are available to: Senior Citizens aged 65+, Young Adults aged between 19 and 22 and Disabled Supporters.

* The Family Stand is designed for adults attending with concessions.  Tickets in this area are allocated on a strict ratio of two adults to one concession.  There must be at least one person in the family group aged over 21.

*East Stand Upper Wing price back eight rows only.

* Due to safety reasons, Juniors under five are not permitted in the East Stand Upper.

* Please note the £5 Members discount cannot be redeemed on matchday. 

 

* Concession match ticket prices are available to: Senior Citizens aged 65+, Young Adults aged between 19 and 22 and Disabled Supporters.

* The Family Stand is designed for adults attending with concessions.  Tickets in this area are allocated on a strict ratio of two adults to one concession.  There must be at least one person in the family group aged over 21.

*East Stand Upper Wing price back eight rows only.

* Due to safety reasons, Juniors under five are not permitted in the East Stand Upper.

* Please note the £5 Members discount cannot be redeemed on matchday. 

Tickets for home games initially go on sale to Gold Members approximately three weeks before each game. Due to high demand, the number of tickets a member can purchase will be determined on a match by match basis. It is highly likely that it will be capped at one ticket per member; therefore we strongly recommend all supporters purchase a membership.

Members have an exclusive period to book their tickets ahead of general sale. Gold Members have the first priority to purchase their tickets; all tickets are subject to availability. Please note, a membership does not guarantee a ticket. 

General sale commences upon conclusion of the Members priority period, approximately two weeks before the game (subject to availability).

All official on-sale dates will be detailed in the Latest Ticket News section. 

For the majority of games demand for tickets significantly exceeds supply, with most fixtures selling out well in advance of the actual day of the game.

The club reserve the right to restrict the maximum number of tickets available to purchase for high profile fixtures to avoid tickets being made available through unauthorised sources. We reserve the right to amend on-sale dates or change the selling procedure for any fixture. Fans that purchase additional tickets on their Membership / customer number will be responsible for the conduct of those fans they have purchased tickets for. Dates of fixtures and kick off times are subject to change.


HOW TO PURCHASE HOME TICKETS

Tickets can be purchased via:

1. Online 

You can book your tickets online via our online ticket office, click here to book tickets online now. If you are not already registered to book online, don't worry, it is an easy automated registration process. As soon as you register, you will instantly receive your customer number to enable you to purchase tickets. 

 

2. Ticket Services Call Centre

Please contact the Call Centre on 0371 334 1992 where you will be able to book tickets for home fixtures, stadium tours, members events, matchday hospitality and much more. If you have a customer number please ensure that you have this ready to quote.

 

3. In person at the West Stand Ticket Office

 

PLEASE NOTE, THE CLUB DO NOT ACCEPT POSTAL APPLICATIONS.

 

Payment options

We accept Cash, Cheque, Leeds United Gift Vouchers, plus all major credit / debit cards with the exception of American Express. 

 

Booking fees

Booking fees apply when purchasing tickets via credit/debit card. Tickets purchased online incur a booking fee of £1.00 per ticket.  If purchasing tickets via the Ticket Services Call Centre, the booking fee is £1.50 per ticket (includes seat moves and upgrades) No booking fee is charged when purchasing tickets in person at the Ticket Office counters. 

 

FREQUENTLY ASKED QUESTIONS

 

ARE REFUNDS AVAILABLE?

Tickets cannot be refunded or exchanged. This applies to all ticket purchases; other than in the event that a fixture is re-scheduled, fans must apply for a refund within seven working days of the announcement of the change.

 

I HAVEN'T RECEIVED MY HOME MATCH TICKETS THOUGH THE POST?

If you do not receive your match ticket(s) through the post, please contact Ticket Services in advance of the game on 0371 334 1992 or email tickets@leedsunited.com . We will arrange for replacement tickets to be printed and left for collection on the day of the game from the West Stand Ticket Collection Point. Please bring a form of identification with you when collecting your replacement tickets. Replacement tickets cannot be issued in advance of the matchday.  If you do not report the non arrival of match tickets in advance of the game, no refunds or exchanges are available once the game has taken place.

 

CAN I CHANGE MY MATCH TICKET SEATS?

Yes. If you move into a higher priced area then you will pay the upgrade price (price depends on the match category) If you move within the same area or into a stand of the same value, you will incur a non refundable £5 charge per seat. The fee is waived if the ticket holder purchases the equivalent number of additional tickets to their original booking. The £5 charge is not applicable to the Family Area. Please contact Ticket Services on 0371 334 1992 for further information. 

 

IS THERE A GROUP BOOKING SERVICE?

Due to high demand for tickets, we do not currently offer a service for groups to apply for tickets. However, this is reviewed on a game by game basis.

All individuals are advised to purchase a Membership to give them priority to apply for home tickets. All groups / supporters can link their accounts together via the friends and family option on our online ticketing system and purchase their tickets online as a group booking in the same transaction.

This is a simple process and can be done once you are logged in online. We advise Members to link their friends and family to their account in advance of tickets going on sale. If you require assistance with the linking of family and friends, please contact Ticket Services on 0371 334 1992 or email tickets@leedsunited.com.

You can apply for a maximum of 50 tickets per transaction online, subject to availability. 

Away tickets are only available to current Season Ticket Holders / Members (strictly 1 ticket each).

On-sale dates will be announced on a game-by-game basis. Approximately 3 weeks before each away fixture tickets will go on sale online. After deducting the allocation of tickets for Away Season Ticket holders, 80% of the remaining tickets will go on sale exclusively to home Season Ticket Holders on a first come first served basis and 20% are reserved for Gold Members (subject to availability).

In the event that any tickets remain out of the Season Ticket Holder's allocation, then these will be released Gold Members at the start of their period along with their 20% Members allocation. In this case, Season Ticket Holders will be able to purchase a ticket during the Members period. Should the Season Ticket Holders 80% allocation sell out, then Season Ticket Holders will not be able to purchase tickets during the Gold Members period.

The onsale dates for each away game will be advertised in the Latest Ticket News section

If you are purchasing away tickets for friends or family, their customer number(s) must be linked to your account. This is a simple process and can be done once you are logged in online. We advise Members and Season Ticket Holders, to link their friends and family to their account in advance of tickets going on sale. If you require assistance with the linking of family and friends, please contact Ticket Services on 0371 334 1992 or email tickets@leedsunited.com.

All tickets will be sent to the main contact of the application and not the individual members.

 

AWAY TRACKER SYSTEM

Any games with a low allocation or whereby there is significant demand, tickets will be allocated by our away attendance tracker system.

Approximately 4 weeks before the fixture, Ticket Services will make an announcement via www.leedsunited.com confirming the deadline dates to apply and all details including the number of away games that fans must have attended in order to qualify to apply for a ticket. Tickets for these games will be allocated to those fans who have attended the most away games irrespective of Membership package.

 

HOW TO PURCHASE AWAY TICKETS?

Tickets can only be purchased online. Click here to buy tickets online now. 

 

PAYMENT OPTIONS

We accept all major credit / debit cards with the exception of American Express. 

 

BOOKING FEES 

Booking fees apply when purchasing tickets via credit/debit card. Tickets purchased online incur a booking fee of £1.00 per ticket.  


REFUNDS

Away tickets can be returned to the club for a refund up to 48 hours before the away fixture, this is not applicable to away Season Ticket Holders.


NOT RECEIVED YOUR AWAY TICKETS THROUGH THE POST?

If you do not receive your match ticket(s) through the post, please contact Ticket Services in advance of the game and during our working office hours on 0371 334 1992 or email tickets@leedsunited.com . We will contact the away club on the day of the game and arrange for replacement tickets to be printed and left for collection on the match day from the away club's Ticket Office. Please take a form of identification with you when collecting your replacement tickets. Replacement tickets cannot be issued in advance of the matchday. 


ADDITIONAL INFORMATION

Please ensure that you take your valid season/membership card to the away game to ensure that you gain entry.

JOHN CHARLES WEST STAND

The West Stand is traditionally known as the 'Main Stand'. This is the location where the players run out of the tunnel.


EAST STAND FAMILY AREA

This area is recommended for Family Groups.

The Family Area is designed for adults attending with concessions.  Tickets in this area are allocated on a strict ratio of two adults to one concession.  There must be at least one person in the family group over the age of 21.

This area has excellent concourse facilities including a FamilyZone. Pre-match activities take place in the FamilyZone and can include balloon artists, face painters, singers, dancers, magicians and much more.

The club will strictly monitor the behaviour and language of fans in this section to protect the family environment. Foul and abusive language will not be tolerated in the Family Area.


EAST STAND UPPER

The East Stand Upper is not recommended for supporters who suffer from vertigo or supporters who have difficulty walking. Due to safety reasons children under the age of five are not permitted in this stand.


NORTH & SOUTH STANDS

The North and South Stands are the busiest and most vocal areas of the Stadium. These areas are not recommended for young children or family groups. Although monitored, supporters in these stands have a tendency to stand throughout the game.


VISITING FANS

The visiting fans are located at the South End of the John Charles West Stand. Visiting supporters need to contact their club in advance of the game to purchase tickets.

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