DISABLED FANS

Elland Road has a number of wheelchair spaces and seats
available for disabled supporters.

Disabled Fans

Elland Road has a number of wheelchair spaces and seats available for disabled supporters. 

Proof of Disability 

Our policy is based solely on eligibility to claim Disability Living Allowance (DLA).

In order to purchase tickets, all disabled fans must provide proof of disability. The required proof is a current copy of their entitlement to the care and/or mobility component of the Disability Living Allowance (DLA) or entitlement to the Daily Living and/or Mobility component of the Personal Independence Payment (PIP). Please note, the copy must be in date at the time of applying for tickets.

In order to be accompanied by a personal assistant at no extra cost, a disabled supporter must be in receipt of Disability Living Allowance at the medium or higher rate or the enhanced rate of Personal Independence Payment (PIP). A complimentary ticket for a personal assistant will not be issued if in receipt of the low rate of DLA or the standard rate of PIP.
 
A concession price is available for disabled supporters irrespective of their level of Disability Living Allowance or Personal Independence Payment. 
 
To ensure easier access, tickets for disabled supporters are located in designated areas of the Stadium. However, concession prices for ambulant disabled supporters are available in all stands.


Match Day Lounge 

The Eddie Gray Suite is an exclusive facility located in the North West Corner offering a range of refreshments. Access to the Eddie Gray Suite is restricted to disabled supporters and their personal assistants only due to limited capacity. No additional family members will be admitted. Toilets are operated with radar keys, which are available from designated stewards.

Car parking is also available (although limited) in Leeds City Council spaces in front of the East Stand.

Headsets

Headsets for visually impaired supporters are available on a pre-booking basis by contacting our Disabled Coordinator via the number/e-mail below. To utilise a headset, a deposit of £20 is required. All headsets must be returned to the West Stand Security Office immediately after the game. The deposit will be refunded upon receipt of the headset. Any headsets not returned will be charged the full cost of replacing the headset and unit.

Match Day responsibilities - Disabled Ticket Holders and Personal Assistants

- A Personal Assistant will be admitted without charge in line with our club specific points system on condition that the PA provides support and assistance to the disabled supporter as required.

- The club require the disabled supporter and Personal Assistant to enter the ground at the same time, through the relevant disabled entrances.

- Personal Assistants who attend a match without the disabled supporter being present will need to purchase a ticket from the Ticket Office before entering the ground as the PA ticket will be invalid. The complimentary ticket for a Personal Assistant is only valid when the disabled supporter is in attendance.

- If the level of help the disabled person requires in the stadium changes at any time either the disabled person or someone on their behalf must notify our Disability Liaison Officer as soon as reasonably possible.

- Personal Assistants under the age of 16 years should notify the stewards at the time of entry into the Stadium via the disabled entrances, of their location in the ground in case help is required e.g. during an emergency evacuation or any other instance.

For those disabled supporters who do not require a ticket for a personal assistant, the club have in place Disabled help stewards in the stadium on match days.

Disabled help stewards provide assistant including:

- Help with entry into the ground and location of seat/position and exiting from the ground;

- Safe evacuation should it be necessary

For further information on ticketing or facilities, please contact our Disability Liaison Officer on 0113 367 6178 or email disabledinfo@leedsunited.com .

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