SAFETY & SECURITY
Your safety when attending Elland Road is paramount and Leeds United’s dedicated stewarding team are on hand to ensure that you remain safe and secure during your visit to Elland Roads.
Stewards are strategically placed throughout the stadium and are available to answer any questions you may have; so please don’t be afraid to approach a steward to assist you on matchdays.
Supporters will only be able to gain entry to the stadium using the entrance number designated on their digital match ticket / season pass.
Supporters who attend Elland Road must have a valid matchday ticket for that particular fixture with access being permitted via digital mobile tickets. Any Season Ticket Holder/Member who has a valid matchday ticket will have to download this to their smartphone wallet (Apple Pay/Google Pay) in advance of arriving at Elland Road.
General admission turnstiles open 90 minutes prior to kick off, so make sure that you arrive at the stadium in plenty of time ahead of kick-off to ensure smooth entry into the stadium.
Security and bag searches will take place at the turnstiles before entry. Searches will be conducted, and you may be requested to open your own bag to allow it to be searched.
The searching protocol for fans aged 16 or under is a different process to adults and only carried out whilst a parent, guardian or member of the club’s Wellbeing Team is present.
Bags larger than A4 in size will not be permitted. Unfortunately, there is no luggage storage facility at Elland Road.
The use of both cigarettes and all types of electronic cigarettes (including vapes) is not permitted anywhere inside Elland Road stadium. This includes all areas inside the stadium bowl, toilets, concourses, stairwells and bar areas.
Smoking of any kind is only permitted in designated smoking zones. Smoking zones are clearly signposted and smoking is only permitted in the designated smoking zones at half time.
The following list of items are not permitted inside Elland Road.
This is not an exhaustive list and not limited to:
Plus any other item that could cause an injury, be used as a weapon, compromise public safety or disrupt the game
Ahead of your visit to Elland Road, please ensure that you are familiar with the Ground Regulations in place at the Stadium.
Entry to the Ground is expressly subject to acceptance by the visitor of these Ground Regulations and the rules and regulations of FIFA, UEFA, The Football Association, the Premier League and The English Football League (EFL) in respect of the relevant competition and the terms of the Supporter Code of Conduct (if any). The Ground Regulations incorporate the Club's Customer Charter (if any) and the Premier League's Commitment Regarding Abusive and Discriminatory Conduct. Entry to the Ground shall constitute acceptance of the Ground Regulations.
Click here to view the Ground Regulations
We would like to remind supporters that Elland Road is an all-seater stadium.
In all areas of Elland Road, we have children, elderly fans and those with medical conditions who are unable to see or watch the match if supporters stand up in front of them.
Please be mindful of this at all times and thank you for your cooperation.
Please note, there are seats located in the North Stand Upper where rail seating has been installed. Rail seating allows for fans to safely stand. In all other areas supporters are not permitted to stand in any seating area whilst play is in progress. Persistent standing in seated areas other than the designated rail seating areas whilst play is in progress is strictly forbidden and may result in ejection from the ground.
Discriminatory language or chanting is not acceptable and will not be tolerated at Elland Road. The club condemns this behaviour and has a zero-tolerance policy towards discrimination abuse of all kinds.
To report an incident, text LEEDS along with any relevant information including ticket details, your name and description of an incident to 60006. You will then receive an automated response which means that your report has been logged and will then be looked into.
Once an incident has been reported, it will be logged and managed by our Stadium Control Room team. The area reported will be monitored by CCTV and stewards in the area will be notified.
In some instances, it will not always be possible for the club to take visible action straight away. However, supporters should be assured that incidents will be logged and be monitored even if there is no visual indication that this is happening. Having reported an incident using the text message reporting service, supporters may receive a reply from the club asking them for further information or providing further instructions.
