FIRST TIME AT ELLAND ROAD
Providing fans with an exciting, safe and enjoyable football experience has always been the club’s main focus.
Elland Road is well known for it’s electric atmosphere and offers a great family day out in a safe environment and welcomes all supporters – new and old – to enjoy watching football here.
The information below will give you all the details you need to make the most of your day out at Elland Road – whether you’re a family coming for the first time or you’re new to the area or visiting and would like to experience football in the special Elland Road atmosphere.
A quick run-down of our top ten tips to prepare you for a matchday at Elland Road.
Ticket Sales
Tickets for each home game go on sale approximately three weeks prior to the date of the game. To apply to purchase a ticket, each supporter must be a current My Leeds Member. A Member can purchase one ticket.
Supporters are advised that tickets tend to sell out in advance of match day and encouraged not to travel to the game without a match ticket.
Ticket sales information is publicised on our official website and can be found at www.leedsunited.com/news/ticketing
Tickets can be booked via the following channels:
Online:tickets.leedsunited.com
Phone:0371 334 1992
Phone:0333 130 0505 (Accessible Ticket Booking Line- Disabled Supporters only)
Match day Ticket Office:
The West Stand Ticket Office is open on home match days only for ticketing queries and general ticketing enquiries and is located adjacent to the main West Stand gate on Elland Road.
How will I receive my match tickets?
Elland Road is fully NFC ticketing enabled for supporters to access the stadium using a digital mobile ticket. Near Field Communication (NFC) enables fans to enter the stadium via Apple Pay or Google Wallet.
An NFC mobile ticket is the safest, most convenient, and flexible way for fans to receive their match tickets whilst increasing security, fast access through the turnstiles and protection against fraud. Digital tickets are part of the club’s long term sustainability plan to reduce paper and plastic use at the stadium.
Once you have purchased your home match tickets you will receive a confirmation detailing the match information, seat details along with the links to download your mobile tickets to your smartphone.
Click here for more Mobile Ticket information.
Re-admittance
Elland Road operates a no re-entry policy. Once you have scanned your ticket and passed through the turnstile entry point, if you must leave the stadium for any reason, you will not be permitted to re-enter.
Where can I sit?
Click here to view our stadium plan. If you have members of the family that support the opposition, please note that football is different to Rugby or other sports where supporters congregate together – there is separated seating with a Home and Away end. All tickets that are able to be purchased from the Elland Road ticket office are for Home fans only. Opposition supporters will need to contact their club for information on Away tickets.
What my ticket means
Once you have received your ticket you should have all the information you need to find you seat at Elland Road and enjoy the match!
There will be various bits of information on your ticket. The main details you need on a matchday ticket are;
Your Stand – Area of the Stadium
Your Block – Specific Block within the Stand that you are situated in.
Your Row – Lettered Row within your Block
Your Seat – Your Seat number within your Row
Once you have arrived and are ready to enter the stadium, make your way to your stand and block. Once you have found your entrance you will need to make your way through a turnstile to enter the stadium. Once inside the stadium, you can use the block number to find the section for your seats and check your ticket for your row and seat number. If you have any issues finding your entrance or seats, just ask a member of our stewarding team who would be happy to help.
Is there anything I should do leading up to game day?
You can follow us across all of our social channels as we prepare for the big day.
Remember to check on any travel restrictions on your route to the stadium and the weather forecast.
How do I get to Elland Road?
For all the details on getting to Elland Road by public transport or by car, parking details and bus routes, just click here.
What do I need to bring with me?
The essentials are your smartphone with your downloaded digital match ticket(s) and comfortable clothing suitable for an outdoor environment. Don’t forget your Leeds United shirt [you can get one from the club shop if you haven’t already]! There will be security on entrances that may ask to check your persons and any bags that you bring with you. Where possible, we advise that you avoid bringing any bags/laptops etc with you to a match.
Accessibility?
Get all the information and assistance available to disabled visitors to Elland Road in our Accessibility Guide
When does the ground open?
Turnstiles usually open 90 minutes before kick-off. We recommend that you take your seats roughly 45 minutes before kick-off which is when the players will come out onto the pitch for their warm-up.
What can I do inside the ground?
Once you’re inside the ground there’s plenty to see and do. There will be refreshment kiosks in every concourse and programmes will also be available. There are also toilets in every area. Don’t miss the teams coming out for their warm-up roughly 45 minutes before kick-off. Take your seats by 10 minutes before kick-off so that you don’t miss any build-up and the teams entering the pitch to a great atmosphere! Remember, once you enter the concourse you can’t leave and re-enter – so make sure you’ve soaked up all the atmosphere around the ground as well.
What can’t I do inside the ground?
For information surrounding rules and regulations as you look to visit our home Elland Road, click here.
Where can I get any merchandise?
The Elland Road Superstore is located at the South East Corner of the stadium near Bremner Square, and there are also mini kiosks near the Centenary Pavilion and at the bottom of the West Stand car park, if you’re looking for some great Leeds United Merchandise.
Visit the Superstore before you make your way into the Stadium. The Elland Road Superstore is open before and after the game, but visit the website to check the latest opening times.
Is there anything to eat and drink?
Various refreshment kiosks are open outside and inside the stadium on matchdays, offering a wide range of cuisine and beverages. New vegan offerings can also be found in the concourses.
Look out for our famous ‘Dirty Fries’, popular Rollover Hotdogs, delicious warm brownies and brookies. Lots of choice for everyone!
Where are the toilets?
There are numerous toilets inside the concourses which are clearly signposted, please contact a steward if you need accessible toilets. There are also toilets in our external North EastCorner Fanzone.
What if I need First Aid or have any other kind of emergency?
In the case of an emergency please contact your nearest steward. A number of First Aid rooms are available throughout the stadium.
Is there a minimum age for children?
Children under the age of 2 years will not be permitted entry into the ground due to Health and Safety reasons. Ticket holders aged 2 to 15 years must be accompanied by an adult aged 18 years or above and be seated adjacent in the stadium bowl.
Unaccompanied children under the age of 16 years will not be admitted into the stadium.
Can I bring a buggy?
Unfortunately, there is no storage space facility and therefore it is not recommended to bring a buggy with you to the stadium.
Is there a Family Stand?
Elland Road has one of the largest Family Stands in the League. Located in the East Stand, this area is recommended for Family Groups.
The Family Area is designed for adults attending with concessions. Tickets in this area are allocated on a strict ratio of two adults to one concession. There must be at least one person in the family group over the age of 18.
Tickets in the Family Area must be purchased in one transaction. For safeguarding reasons, where your booking includes a child’s ticket you must purchase adjoining seats.
This area has excellent concourse offering a range of food and beverages.
The club will strictly monitor the behaviour and language of fans in this section to protect the family environment. Foul and abusive language will not be tolerated in the Family Area.
Where is the lost child point?
If you have any issues over safety or a lost child please contact your nearest steward immediately. Stewards are located throughout the stadium within each block of seating and will be wearing high visibility jackets.
There are also a team of Wellbeing Officers (wear maroon bibs) that work on a matchday, that are on hand to support fans.
