Wellbeing team appointed for matchdays

Support for fans at Elland Road.

Wellbeing team banner.jpg

Leeds United have appointed a new Wellbeing Team for home games at Elland Road to support fans throughout their matchday experience.

Members of the Wellbeing Team can be identified by their maroon Hi-Viz jackets, and you will find them in each stand at the stadium, from two hours ahead of every kick-off.

The Wellbeing Team can assist supporters with a number of different matters, whether it is guidance or advice around the stadium, reporting any concerns with regards to safeguarding or the welfare of young fans, or extra support for people who are more vulnerable at matches including those with disabilities, older people, or young children.

The club have recently introduced a new policy around the ages of children at fixtures, and no longer allow children under the age of two to attend games at Elland Road due to health and safety concerns for babies in large, loud crowds.

All young people under the age of 16 must be accompanied by an adult over the age of 18, at all times, to ensure their safety as it is far easier for them to become disorientated and get lost when they are in big crowds.

If you would like to get in touch with the Wellbeing Team, ahead of a matchday, you can send them an email with any queries, including to book in a time slot for the prayer room located in the West Stand or to ask for wheelchair assistance from your car to your seat. Please email [email protected].

The club also has a Matchday Incident Text Service if you would like to report anything you hear or witness or if there is anything that makes you feel vulnerable or threatened. Please send a text message to 07887514789 and include as much information as you can (including location, description of offender, and details around the incident). All information will be treated with the strictest of confidence.

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