FREQUENTLY ASKED QUESTIONS
Why should I renew now?
If you renew before the 29thMarch 2019 you are guaranteed your season ticket at the cheapest possible price*. The club are not planning to sell any Season Tickets after this deadline date.
How long is my seat reserved for?
All current season ticket holders for the 2018/19 season have their seat reserved until the deadline of Friday 29th March 2019. After this date all non-renewed seats will be released.
Will prices go up if we get promoted to the Premier League?
No, as long as you have renewed your Season Ticket prior to the 29th March 2019, you will pay no more for your Season Ticket even if we get promoted.
How can I renew my seat?
The renewal process will begin from Tuesday 19 February when current Season Ticket Holders will be able to purchase their seat for next year online, paper forms will then be sent to those who do not purchase online within three weeks.
Can I change my seat?
At present you can only renew your existing seat. Any season ticket holders who wish to change their seat are advised to send a covering letter with their season ticket renewal form or email email@example.com. These requests will be kept on file in strict date order of receipt and will be processed (subject to availability) at a later date once our renewal window closes. Any increase in price must be paid for by credit or debit card, cheque or cash payment.
Will I receive a new Season Card?
Yes. We will issue new season cards for the 2019/20 season. Season cards will be dispatched approximately two weeks before the first home league fixture of the new season.
I am a current season ticket holder, can I buy additional season tickets for my family members?
Not during the renewal period which is exclusive to those who held a Season Ticket for the 2018/19 season. You can, however, contact the Ticket Office to go on a waiting list.
Will you release more seats to be sold to Season Ticket Holders if we get promoted to the Premier League?
No, if we win promotion to the Premier League, we will cap season tickets to the same number of season tickets we have sold for the 2018/19 season, which is 22,500.
Who will get priority to apply for new season tickets after the 29th March 2019 deadline should they become available?
If any tickets are not renewed by existing Season Ticket Holders, then the Ticket Office will firstly process any seat relocations from existing Season Ticket Holders, then they will be offered to Members who have attended the most home games this season. The number of tickets made available is expected to be very small.
If I don’t have a season ticket now how do I secure a Season Ticket for the future?
The Club are currently not planning to go on general sale. However, if we secure promotion to the Premier League, we will open a Season Ticket waiting list.
What is in the Centenary Pack?
In celebration of our Centenary year, all 2019/20 season ticket holders will receive an exclusive gift pack. Junior members will also get a whole host of centenary gifts, bespoke to their age bracket.
Can I upgrade to hospitality?
Our seasonal hospitality is on sale to Season Ticket Holders now! CLICK HERE to browse our hospitality options, or email firstname.lastname@example.org for more information.
*Season Ticket renewal prices are subject to terms and conditions and individual circumstances. Mini Season Ticket Holders will pay the 2018/19 new applicant price.