Vacancy: Matchday Ticket Office Assistant

Vacancy: Matchday Ticket Office Assistant

Work for Leeds United

An exciting job opportunity has arisen at Leeds United FC for a Matchday Ticket Office Assistant based at our stunning Elland Road Stadium.

Leeds United Football Club is an English professional football club based in the city of Leeds, West Yorkshire and play at our fabulous stadium based on Elland Road, which has been the home of Leeds United since 1919 and remains one of English football's great theatres and is 'the only place for us' ever since.

Everyone at Leeds United is dedicated to working as one team and to be the best we can be. Come be part of our fabulous team as we March on Together.

The ideal candidate will work within the Ticketing team on a matchday in the office to assist with ticket related tasks and administrative duties for all matches and general office duties.

  • Deal with telephone bookings, counter sales and general ticketing enquiries.

  • Handling any customer queries

  • General administrative duties and after sales service

    The ideal candidate will also have:

  • Can perform under pressure and operate in a fast-paced environment. Ideal behaviours we look for in team members include:

Some of the main duties would include:

  • Responding to enquiries and queries

  • Answer calls, take messages or direct calls to correct team/team member

  • Any other administrative tasks required to fulfil the role

  • Must have strong communication, follow-up and team orientation.

  • Display flexibility with good organisational and prioritisation skills.

  • Strong interpersonal skills

  • Ability to use initiative and be creative

  • Strong customer service skills

  • Excellent communication skills

  • Confident and assertive

  • Ambition, passion and willingness to learn


As we are a diverse organisation that respects differences in race, ethnicity, religion or belief(s), gender, gender identity or expression, sexual orientation, marital status, disability, age or with regards to pregnancy or maternity, we welcome all applications. We want everyone to feel valued and included in the football community and to achieve their full potential. Leeds United is opposed to any form of discrimination and commits itself to the redress of any inequalities by taking positive action where appropriate.


Leeds United FC are committed to safeguarding and promoting the welfare of children, young people and adults at risk, and expect all staff to share this commitment. All staff, whatever their role will receive safeguarding training and will be expected to champion the culture of 'safeguarding is everybody's responsibility'.

How to Apply:

To apply please click on the link below to complete our online application form: