Summary of Role:

An exciting job opportunity has arisen at Leeds United FC and we are currently recruiting for a Conference & Events Sales Co-ordinator to join our busy Conference & Events Team based at our fabulous offices within Elland Road Stadium.

Leeds United Football Club is an English professional football club based in the city of Leeds, West Yorkshire and play at our fabulous stadium based on Elland Road, which has been the home of Leeds United since 1919 and remains one of English football's great theatres and is 'the only place for us' ever since. With a capacity of 37,890, it is England's 11th largest football ground in the Premier League. 

Everyone at Leeds United is dedicated to working as one team and to be the best we can be.

Come be part of our fabulous team as we March on Together.

We are looking for someone to develop existing and new business sales for the Conference and Banqueting Department as well as taking and handling enquiries.

Hours: Monday – Friday (37.5 hours per week) – may include weekends and evenings

Salary: Competitive

Location:  Elland Road Stadium, Elland Road, Leeds, LS11 0ES

Main duties & responsibilities:

• Taking enquiries, analysing customers’ needs and suggesting a service provision to reflect these needs
• Negotiating rates, sending out proposals and concluding each sale
• Inputting enquiries into booking system and sending out contracts and other information requested.
• Monitoring the quality of our service provision by analysing customer feedback questionnaires
• Researching prospective customers and inputting relevant information into databases
• Maintaining up-to-date client databases
• Using initiative to identify new revenue generating ideas and seeing through to completion.
• Telesales and mailshot prospective clients and arranging new business meetings/show rounds
• Ensuring targeted number of  calls/e-shots is achieved 
• Providing monthly update reports
• Client inspections of the Conference and Banqueting facilities and explaining the features and benefits to them 
• Assisting with the organisation of promotional events for prospective and existing customers
• Assisting with the marketing responsibilities of the Conference and Banqueting Department
• Awareness of competitors within the industry and continually monitoring their rates and level of activity

Ideal behaviours we look for in team members include:

• Applicant must be hard-working, highly motivated with a determination to succeed.
• Well-presented, highly organised and be able to work on their own initiative
• Able to identify new business opportunities
• Experienced at working in a target-driven environment
• Excellent interpersonal skills and ability to communicate on all levels
• High standards of sales and customer service skills
• Good time-management 
• Good level of IT ability
• Excellent communication skills
• Good team player
• Knowledge of the Conference and Events Industry desirable but not essential
• Knowledge of the Local Corporate Market a distinct advantage
• Strong interpersonal skills 
• Ability to use initiative and be creative
• Strong customer service skills
• Ability to prioritise case load and manage time effectively
• Confident and assertive
• Ambition, passion and willingness to learn

Safeguarding Statement

Leeds United is committed to safeguarding the welfare of children and adults at risk and require all employees to share this commitment and promote the welfare of these groups. 

Applicants will be asked about any previous convictions, cautions, reprimands, including those that are considered ‘spent’ as defined by the Rehabilitation Offenders Act 1974 (Exceptions) Order 1975 (Amended 2013). Appointment to this role is subject to a satisfactory DBS Check (with children’s barred list check) and references.

Equality Statement

Leeds United is committed to creating an inclusive and diverse environment and is proud to be an equal opportunity employer. Applicants will receive consideration for employment without regard to age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; and sexual orientation.

How to Apply:

You can apply by completing our online application form:

https://forms.office.com/e/X8SiCuVps9

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