Below is all the information for fans attending matches at Elland Road...
Or you can download our Guide to Elland Road 2012/13
HOW TO GET HERE
Road
Elland Road is adjacent to the intersections of the M1, M62 and M621. Alternatively enter the postcode LS11 0ES in to your Satellite Navigation.
From the north: A1, M1, A639 to Leeds. Join M621 to Junction 1. Take A6110 from roundabout into Elland Road.
From the south: M1, M621 to Junction 1. Take A6110 from roundabout into Elland Road.
From the east: A64, A1, then as from North or M62, M621 to Junction 1. Take A6110 from roundabout into Elland Road.
From the west: M62, M621, to Junction 1. Take A6110 from roundabout into Elland Road.
Rail
Leeds City Station is 2 miles away. Taxis are available on the station concourse.
Bus
A matchday shuttle bus service operated by First Leeds Buses, numbered P2, departs from Sovereign Street, adjacent to Leeds station, to the stadium. The service departs 90 minutes before kick-off and runs at frequent intervals. At the end ofthe match, a frequent service will operate back to Leeds city centre. Prices are £2.50 return for adults and £1.25 return
for children.
Bus numbers 51 / 55 / X55 also travel from Leeds City Centre along Elland Road and stop outside of the stadium.
Air
Leeds Bradford Airport is 12 miles away.
WHERE TO PARK
There are a number of Leeds City Council controlled car parks situated around the stadium. The current charges for parking are; cars £6, mini coaches £12, coaches £20. Street parking is restricted due to resident permits.Disabled parking is available for use by Blue Badge Holders. The car parks are managed by the Parks & Countryside service of Leeds City Council, and can be contacted by telephone
on 0113 3957400, or via email parks@leeds.gov.uk
THE STADI UM
All entrances and turnstile numbers are clearly marked. Stewards and 'Welcomers' are present around the stadium to assist or direct you if required.Turnstiles open approximately 90 minutes before kick-off. There are TV screens on the concourses and a big screen inside the stadium which broadcasts Leeds United Television (LUTV) and will feature any live football being shown on that day. Around Elland Road there are a limited number of facilities available for the public to use. These include a newsagent and a cash dispenser.
TICKETS
Tickets are available to purchase in advance via our Online Ticket Office. We encourage all fans to purchase their tickets in advance of matchday as ticket availability may be limited on the day of the game. Our Ticket Office counters, located at the West Stand, are open on a matchday for any assistance you may require. An enquiry window is located at the West Stand Ticket Counters for any ticketing queries.
If you have pre-booked your tickets, these will be available for collection from the Ticket Office counters situated in the North East Corner of the stadium. When collecting your tickets, you need to bring along the credit/debit card used to purchase the tickets and, if purchased online, a printed copy of your email confirmation as proof of purchase.
If you forget to bring your match tickets/Seasoncards with you on the day of the game, go to the West Stand Ticket Office. Fans who forget their ticket will incur a non refundable administration charge of £5 per replacement ticket. A replacement ticket will only be issued after your ticket has been checked to ensure that the original ticket has not been used.
MATCHDAY OPENING HOURS
West Stand Ticket Office Counters
All games 9am - half an hour into kick-off
Telephone Sales 0871 334 1992
3pm KO 9am - 12noon
12noon KO 9am - 10am
7.45pm KO 9am - 5.15pm
Calls cost 9p per minute plus network extras
North East Ticket Office
3pm KO 9am - KO
12noon KO 9am - KO
7.45pm KO 3pm - KO
There is also a ticket counter located within the Superstore on non-matchdays only. This is open between the hours of
9am-5.30pm for enquiries and purchases.
ACCESS SYSTEM
An automated turnstile system is in place at Elland Road. For security and safety reasons, all match tickets are barcoded. In order to gain entry, push the turnstile to check it is locked from the previous supporter. Match ticket holders need to insert the barcode portion of the ticket into the reader, when the green light illuminates, please push against the turnstile to access Elland Road.
DEDICATED AREAS FOR FAMILI ES
Leeds United welcomes families and has a designated 'Members only' Family Area in the East Stand. Families who are not Members can also purchase tickets in the South East Corner of the stadium which is a general admission Family Area. A matchday crèche facility is available for those aged between three months and eight years. Twenty four hours notice is required to secure a place for your child. Please call 0113 367 6193 for further information.
DISABLED FACILITIES
Elland Road has a number of wheelchair spaces and seats available for disabled supporters. Headsets for visually impaired supporters are available to pre book. To utilise a headset, a £20 deposit is required. For further information on our disabled facilities and ticket policies, please contact our Disabled Coordinator, Tracey Lazenby, on 0113 367 6178. A lounge, situated in the North West Corner of the stadium is also available for use by disabled supporters and their personal assistants.
SMOKING AREAS
The club operates a strict no-smoking policy within the concourse and seated areas of the stadium. Smoking Zones have been created within the North, North East, East, South East, and South Lower stands of the stadium, which are clearly signposted. Smoking is only permitted in the designated Smoking Zones after kick-off. Anyone found smoking outside the designated areas may be asked to leave the stadium.
ELLAND ROAD SUPERSTORE
The Elland Road Superstore is situated on the corner of Elland Road and Lowfields Road, adjacent to the Billy Bremner statue, at the South East Corner of the stadium. The store is open Monday to Saturday 9am - 5.30pm and Sundays 10am - 4pm. On matchdays the store closes at Kick-off and is open for one hour after the final whistle.
MATCHDAY PROGRAMMES
We Are Leeds, the club's official matchday magazine, is priced at £4 and is on sale both inside and outside the stadium. Sellers are situated at all main entry and exit points outside of the stadium.
Programmes are also available from the concourse kiosks inside the ground, and sellers cover the perimeter of the pitch during the half-time break.
GROUND REGULATIONS
Entry to Elland Road is expressly subject to acceptance by the supporters of the Ground Regulations and the rules and regulations of FIFA, UEFA, The Football Association, The Premier League and The Football League in respect of the relevant competition. Entry to the Ground shall constitute acceptance of the Ground Regulations. The Ground Regulations are clearly displayed at all entry points into the ground and on concourse areas.
FOOD AND DRINK
Centenary Pavilion
The Centenary Pavilion is located opposite the East Stand on Lowfields Road and is a matchday facility provided exclusively for all Leeds United Members and Season Ticket Holders. Refreshments, food and programmes are all available to purchase within the Pavilion. There are also raffles, team news, betting facilities, giant screens showing LUTV build up to the game and WiFi. Elland Road legend Peter Lorimer (subject to availability) is present pre-match and is joined by another ex-player(s) and current player(s) on stage prior to kick-off, after which fans have an opportunity for photographs and autographs. Access to the Centenary Pavilion is for strictly Leeds United Members (Season Ticket Holders, Hospitality Season Ticket Holders, Adult UK and Adult International Members, Junior UK and Junior International Members). All Members must present a valid Membership card upon entry.
The admission fee (£3.50) can be paid on the day of the fixture at the entrance or vouchers can be pre-booked via www.leedsunited.com, via Ticket Services on 0871 334 1992 or in person at the Ticket Office counters located in the Elland Road Superstore. In return for your admission fee, you receive a voucher which can be redeeemed against food or drink in the Pavilion. You can also use the online booking system to obtain your voucher in advance. A fast-track system is in place for Members who purchase their vouchers in advance. Junior Members need to show their Membership cards and will only be admitted if they are accompanied by an Adult Member. Junior Members are not subject to the entrance fee. The Centenary Pavilion has disabled access and toilets.
Opening Times
Saturday games - 10.30am until kick-off and re opens for one hour after the final whistle (unless announcement made)
Evening Games - 4.30pm until kick-off and is closed post match
Billy's Bar
Billy's Bar is situated on the South Stand side of the stadium, facing Elland Road, and is a popular bar pre and post match for over 18 fans only. Billy's Bar is open to all fans until 90 minutes prior to Kick-off. 90 minutes before kick-off, access is strictly over 18 Members only. Members can access Billy's Bar during the 90 minute period by presenting their Membership card at the entrance.
Temporary Membership Bar Passes
Temporary Membership Bar Passes are available from the Ticket Office Counters (West or North East) on the day of the match. Temporary membership passes are only issued to Members who have either recently joined and have not yet received their Membership card or Season Ticket Holders who have inadvertently left their Seasoncard at home.
Howard's Restaurant
Howard's Restaurant is located to the right of the Main Entrance to the West Stand and is accessible to all fans. On a matchday, Howard's offers fine dining pre and post-match, menus are displayed at
www.howards-restaurant.com. Advance booking is recommended either directly via the website at www.howards-restaurant.com, by emailing howards.restaurant@leedsunited.com, via the online ticket office at
www.leedsunited.com or by calling 0113 367 6032.
Opening times
Evening games 12noon until 2.30pm, 5pm until kick-off and reopens after the match.
Saturday games (3pm kick-off) 12noon until 2.30pm and 5.15pm until late
Saturday games (early kick-off) 10.15am until kick-off
Inside the stadium
A variety of refreshments, including hot and cold food and beverages, are available from the concourses within each stand inside the stadium. Payment for refreshments on the concourses is cash only.
IN-STADIA BETTING
Betting facilities are available within the stadium concourses and hospitality areas. Matchday odds are available. Winning bets can be collected from the North East Corner Ticket Office immediately after the game.
MATCHDAY STADIUM TOURS
Have you ever wanted to go behind the scenes at Elland Road? See the dressing rooms where the players change, walk up the tunnel and experience a feeling only known to Leeds United players and even take the manager's seat in the dug out?
Official Stadium Tours are available before all home games*. For 7.45pm kick-offs the tour commences at 2pm and for 3pm kick-offs the tour commences at 10am. Tours depart from Billy's Bar on Elland Road and last approximately two hours. Tour places must be pre-booked either online at www.leedsunited.com, via the Ticket Office on 0871 334 1992, if calling from abroad + 44(0) 113 367 6196 or in person at the Ticket Office Counters.
Stadium tour tickets are £15 for adults and £10 for concessions. Discount on these prices is available to all club Members by quoting Membership numbers at the time of booking.
In addition, Stadium Tours are also available every Friday at 3pm and Sunday at 2pm for £10 per adult and £8 per concession. The tours last for approximately 90 minutes. Mini Tours are also included in the Sunday Carvery served each weekend in Billy's Bar. *No matchday tour will take place for weekend games if the kick-off is earlier than a 3pm kick-off.
STAYING OVER?
The club has an Official Global Hotel Partnership agreement with international hotel chain InterContinental Hotels Group (IHG).
Leeds United fans can benefit from the new partnership with a bespoke new club micro-site that has been launched at www.ihg.com/leedsunited providing access to the unique IHG Sportal. Season Ticket Holders and Members will benefit from an exclusive range of promotional offers including discounts of up to 35% off weekend rates, 2 for 1 room night offers and 10% off all midweek stays. IHG has three properties in Leeds City Centre which we would recommend - Crowne Plaza, Holiday Inn and Holiday Inn Express.
CONTACT THE CLUB
There are a number of ways in which you can contact the Club:
Telephone 0871 334 1992 (Ticket Sales)
0871 334 1919 (Main Reception)
0871 334 2019 (Official Club Merchandise)
Web www.leedsunited.com
Email tickets@leedsunited.com (enquiries)
Post Leeds United Football Club Limited, Elland Road, Leeds, LS11 0ES
Calls cost 9p per minute plus network extras
If you have any complaints or comments they can be directed to our Laura Bland, our Supporters Liason Officer, at the above address.
Download our Guide to Elland Road 2012/13
We hope that you enjoy your visit to Leeds United and Elland Road Stadium.
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